Friendsview

Positive Reviews:

• Residents enjoy a strong sense of community and a wide range of activities including educational programs, exercise classes, and special interest groups.
• Many appreciate the opportunity for independent living with the option for more care if needed.
• Staff and management are praised for their genuine care and quality of service.
• The facility is described as one of the nicest retirement communities with excellent management, care team, and infection control measures.
• Friendsview is highlighted for its ability to foster a loving and supportive environment for residents and their families, even in times of health decline.

Negative Reviews:

• There are complaints about the facility not answering phone calls or returning messages.
• A serious concern was raised about a resident who fell and received no immediate response despite using the panic button, indicating a potential lapse in care and safety protocols.

Employee and Intern Experiences:

• Employees, including CNAs and those in senior leadership roles, express satisfaction with their work environment, citing a caring community and fulfillment in their roles.
• An intern turned employee shared a positive transition from education to career within the community, praising the leadership and the meaningful work.

Overall Sentiment:

The majority of reviews highlight Friendsview as a caring, engaging, and well-managed community that offers a rich and supportive environment for its residents. However, there are concerns regarding responsiveness and safety that potential residents and their families may want to consider.