Friendship Health And Rehab Center - South

The reviews for Friendship South, a skilled nursing and rehab facility, present a mixed picture of experiences. Some families and patients have had positive experiences, praising the staff for their professionalism, care, and the quality of the rehabilitation services provided. They highlight the facility's efforts to maintain high standards even amidst challenges such as staff shortages due to the COVID-19 pandemic. The physical therapy department, in particular, received commendations for its effectiveness and the quality of care.

On the other hand, several reviews express significant concerns about the facility. Complaints include instances of neglect, such as patients not receiving timely showers or medication, and serious allegations of patients suffering falls without proper documentation or follow-up care. Concerns were also raised about the quality of the food, the responsiveness of the staff, and the overall management of patient care, especially for those with dementia or who are unable to advocate for themselves. Some reviewers accuse the facility of prioritizing profit over patient care and suggest that the beautiful exterior does not reflect the quality of care provided.

While some reviewers would recommend Friendship South based on their positive experiences, others strongly advise against it, citing poor management, inadequate staffing, and a lack of compassion and professionalism among some staff members. The facility's handling of COVID-19 precautions was mentioned positively in one review, indicating an effort to protect patients and staff from the virus.

In summary, the reviews of Friendship South are deeply divided, with some families experiencing excellent care and others facing serious issues. Prospective patients and their families are advised to consider these varied experiences and conduct thorough research before making a decision.