Friendship Care Home

Reviews of Friendship Care Home reveal a mix of experiences and opinions. Many reviewers praise the caring staff, cleanliness, and comfortable environment, highlighting the facility's attention to COVID-19 precautions and the provision of activities like bingo and outdoor events. The food receives mixed reviews, with some noting healthy portions and others expressing concerns about variety and quality.

However, some reviews express concerns about staff behavior, with instances of perceived rudeness and lack of cooperation, particularly in relation to residents with mobility issues or dementia. Communication challenges between the community and family members are also mentioned, alongside suggestions for more staff to improve care and responsiveness.

Despite these concerns, many families appreciate the homey atmosphere, the personal attention their loved ones receive, and the range of activities provided. The facility's size, typically housing around 25-30 residents, contributes to a more intimate and attentive care experience. Some reviews specifically commend the memory care unit and the staff's personability and willingness to communicate.

While some reviewers had reservations about the facility's aesthetics and the accuracy of room representations, others found the environment to be adequate and well-maintained. The value for the services provided is generally viewed positively, with many families feeling their loved ones are in good hands.

In summary, Friendship Care Home is appreciated for its caring staff, range of activities, and attention to residents' needs, though some areas, such as staff communication and facility aesthetics, could benefit from improvement.