📞 Call for pricing and availability: (800) 780-8101
Fresh River Healthcare
96 Prospect Hill Rd, East Windsor, CT 06088
For Pricing & Availability
(800) 780-8101To Reach a Resident
(860) 623-9846Estimated Pricing
Price Comparison
Fresh River Healthcare Description
Fresh River Healthcare is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Windsor Locks, Connecticut. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.2 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in East Windsor
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in East Windsor
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in East Windsor
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express severe dissatisfaction, citing neglect, poor care, unsanitary conditions, and mistreatment leading to negative outcomes.
- Some positive feedback highlights the caring and knowledgeable staff, particularly for residents with specific needs such as Huntington's disease and dementia. Activities and personal attention, including gifts and tailored care, are appreciated.
- Concerns about the facility's physical condition, including outdated and poorly maintained amenities, are noted. However, some reviewers emphasize that the quality of care comes from the staff rather than the building's appearance.
- Communication issues with management and staff are a recurring theme, with reports of rudeness and lack of responsiveness to family members' concerns.
- Several patients report inadequate medical care, including delays in receiving assistance, untrained staff, and a lack of necessary supplies for proper care.
- Staffing issues, including being short-staffed and experiencing slow response times, are mentioned, affecting the quality of care and response to patient needs.
- Despite some negative experiences, there are accounts of satisfactory care and appreciation for the services received, with suggestions for improvements in facilities and staff training.
Reviews
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Fresh River Healthcare Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Oct. 1, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 140
Total current residents: 130
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $7345
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-06-09 | 2021-08-12 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-06-09 | 2021-08-12 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-06-09 | 2021-08-12 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-06-09 | 2021-08-12 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-06-09 | 2021-08-12 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-06-09 | 2021-08-12 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2019-03-12 | 2019-05-21 | D | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2019-03-12 | 2019-05-21 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2019-03-12 | 2019-05-21 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-03-12 | 2019-05-21 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-03-12 | 2019-05-21 | F | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2019-03-12 | 2019-05-21 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-03-12 | 2019-05-21 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-03-12 | 2019-05-21 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2018-01-29 | 2018-04-27 | F | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
| 2018-01-29 | 2018-04-27 | F | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2018-01-29 | 2018-04-27 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-06-28 | 2021-06-30 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-06-28 | 2021-07-15 | B | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2021-06-28 | 2021-07-15 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-06-28 | 2021-06-30 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-03-13 | 2019-04-24 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-03-13 | 2019-04-24 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-03-13 | 2019-04-24 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-03-13 | 2019-04-30 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-27 | 2021-04-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-04-27 | 2021-04-29 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-04-27 | 2021-04-29 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-04-27 | 2021-04-29 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-04-19 | 2021-05-31 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-12-15 | 2021-01-10 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-08-13 | 2020-10-02 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2020-08-13 | 2020-10-02 | E | Resident Rights Deficiencies | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| 2020-08-13 | 2020-10-02 | D | Resident Rights Deficiencies | Protect a residents' right to refuse some types of non-requested transfers within the nursing home. |
| 2020-08-13 | 2020-10-02 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-02-05 | 2018-03-04 | B | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-02-05 | 2018-03-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2018-02-05 | 2018-03-04 | C | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2018-02-05 | 2018-03-04 | C | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2018-02-05 | 2018-03-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-02-05 | 2018-03-04 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-02-05 | 2018-03-04 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-02-05 | 2018-03-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-07-10 | $10,111 |
| 2020-05-27 | $27,000 |
| 2020-05-27 | $30,000 |
| 2021-04-19 | $11,300 |
| 2021-04-19 | $12,111 |
| 2021-04-19 | $7,345 |
What is in the Neighborhood
- The closest city is Windsor Locks which is 1.2 miles away and has a population of 12,498 (small town).
- The average income is $63,959, which is high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 31
- Average Temperature: 53.7
- Day Breakdown: The area gets 136 days of rain, 30 days of snow and 197 days of sun
- Precipitation: 1.2 inches a year
- The crime rate is 4.73 per 100 people which is high compared to other cities.
- Violent Crime: 0.36 incidents per 100 people
- Property Crime: 3.2 incidents per 100 people
- Drug-Related Crime: 0.46 incidents per 100 people
- The average life expectancy in zip code is 79.48 years old, which is high compared to other zip codes.
- Air Quality: Good Days 146.0, Moderate Days 34.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Big Y
0.3 miles awayWalmart Supercenter
0.4 miles awayGeissler's Supermarket
0.7 miles awayC&S Wholesale Grocers
1.6 miles awayStop & Shop
3.3 miles awayTransportation
Windsor Locks
1.3 miles awayWindsor
5.4 miles awayBus Stations
Day Hill and Baker Hollow
5.7 miles awayMass Mutual
6.5 miles awayLongmeadow/Booth (Flag stop - signal driver)
6.9 miles awayLONGMEADOW / ENFIELD
7.0 miles awayLongmeadow/Lawnwood (Flag stop - signal driver)
7.1 miles awayBanks
Webster Bank
0.4 miles awayPeople's United Bank
0.6 miles awayBank of America
3.3 miles awayFirst Suffield Bank
3.3 miles awayTobacco Valley Teachers Federal Credit Union
3.7 miles awayHospitals
Rockville General Hospital
8.8 miles awaySaint Francis Hospital and Medical Center - Mount Sinai Campus
9.7 miles awayHebrew Senior Care
10.6 miles awayManchester Memorial Hospital
10.6 miles awaySaint Francis Hospital and Medical Center
11.4 miles awayPharmacies
Walgreens
1.2 miles awayCVS Pharmacy
3.4 miles awayCVS
4.7 miles awayRite Aid
4.8 miles awayKure Rx
10.9 miles awayDentists
Dr. Dental
4.6 miles awayAspen Dental
4.7 miles awayZubkov Dental
5.0 miles awayRubin Family Dentistry & Associates
7.5 miles awayGreat Expressions
9.3 miles awayParks
Prospect Hill Park
0.2 miles awayWarehouse Point Park
0.8 miles awayWindsor Locks
1.2 miles awayPesci Park
1.4 miles awayDoctor John E Flaherty State Wildlife Area
1.5 miles awayPlaces of Worship
First Church of Christ, Congregational
12.1 miles awayChapel on the Green
21.8 miles awayShopping
Enfield Square
4.9 miles awayBuckland Hills Mall
8.6 miles awayCharter Oak Mall
10.8 miles awayTower Square Mall
12.2 miles awayEastfield Mall
16.0 miles awayCulture
Summerwind Performing Arts Center
7.5 miles awayLincoln Theater
10.3 miles awayAlfred C. Fuller Music Center
10.4 miles awayMillard Auditorium
10.5 miles awayWilde Auditorium
10.5 miles awayRestaurants
Belvedere of East Windsor
0.2 miles awayCracker Barrel
0.5 miles awayMaine Seafood Market Restaurant
0.8 miles awayThe Hungry Rhino
1.2 miles awayH&M Pizza & Giant Grinders
3.0 miles awayGet exact pricing & check availability
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