📞 Call for pricing and availability: (800) 780-8101
Franklin Plaza
3600 Franklin Boulevard, Cleveland, OH 44113
For Pricing & Availability
(800) 780-8101To Reach a Resident
(216) 651-1600Estimated Pricing
Price Comparison
Franklin Plaza Description
Franklin Plaza is a community that offers nursing care, hospice, respite care, skilled nursing and rehabilitation and is located in the town of Detroit-Shoreway, Ohio and is part of the Legacy Health Services network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 6.7 out of 10 making it the 23rd highest rated community in the city out of 36 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Cleveland
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Cleveland
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- One family celebrated a memorable 31st wedding anniversary with a surprise from the staff, expressing deep appreciation for the kind gesture.
- Excellent care noted for a cousin, with staff being described as knowledgeable, caring, and like family.
- A long-term care resident expressed happiness and satisfaction with the staff and activities at Franklin Plaza.
- Some reviews highlighted respectful and dignified treatment, cleanliness, and helpful staff, including a nurse who was particularly informative.
- Several reviewers found the staff to be friendly and the facility to be clean and organized.
Negative Reviews:
- Several reviews criticized the facility for poor communication, unprofessional behavior from the receptionist, and neglectful care leading to injuries.
- Complaints about the facility being understaffed, lacking in supplies, and having issues with cleanliness and maintenance.
- Some residents and visitors experienced rudeness and unprofessionalism from the staff, including issues with phone communication and aid service.
- Concerns were raised about the quality of food and the overall care environment being depressing and neglectful.
- One reviewer had a particularly negative experience with the nursing supervisor and chose to leave their position as a result.
- Financial disputes and difficulties in obtaining information about a resident's financial status were mentioned.
Mixed Reviews:
- Some reviews acknowledged the facility's cleanliness but criticized it for disorganization and lack of upgrades.
- Visitors had mixed experiences with the reception and sign-in process, noting a lack of consistency and professionalism.
Overall, the reviews present a mixed picture of the facility, with some expressing gratitude for the care and attention received, while others highlight significant areas for improvement, particularly in communication, staff professionalism, and resident care.
Reviews
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Franklin Plaza Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 1
Long-term quality measure rating:
1
Nursing Home Overview
Participation
date: Oct. 18, 1978
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 178
Total current residents: 151
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 16
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $23722
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-26 | 2022-08-22 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-07-26 | 2022-08-22 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-07-26 | 2022-08-22 | F | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-07-26 | 2022-08-22 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-07-26 | 2022-08-22 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-07-26 | 2022-08-22 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-07-26 | 2022-08-22 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-07-26 | 2022-08-22 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-07-26 | 2022-08-22 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-06-04 | 2019-06-28 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-06-04 | 2019-06-28 | F | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2019-06-04 | 2019-06-28 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-06-04 | 2019-06-28 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2019-06-04 | 2019-06-28 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-06-04 | 2019-06-28 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-06-04 | 2019-06-28 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
| 2018-05-15 | 2018-06-30 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-05-15 | 2018-06-30 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-05-15 | 2018-06-30 | F | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2018-05-15 | 2018-06-30 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2018-05-15 | 2018-06-30 | C | Miscellaneous Deficiencies | Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency. |
| 2018-05-15 | 2018-06-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2018-05-15 | 2018-06-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-12-17 | $13,000 |
| 2021-09-06 | $650 |
| 2022-06-10 | $10,072 |
| 2022-06-10 | $15,495 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-10-05 | 7 |
What is in the Neighborhood
- The closest city is Detroit-Shoreway which is 1.1 miles away and has a population of 17,382 (small town).
- The average income is $79,116, which is high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 29
- Average Temperature: 52.8
- Day Breakdown: The area gets 171 days of rain, 48 days of snow and 144 days of sun
- Precipitation: 1.7 inches a year
- The median age is 36.0 years old, average compared to other cities.
- 5.11% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 4.85% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 2% Asian, 47% Black or African-American, 9% Hispanic or Latino, and 38% White.
- The crime rate is 13.68 per 100 people which is very high compared to other cities.
- Violent Crime: 5.92 incidents per 100 people
- Property Crime: 6.95 incidents per 100 people
- Drug-Related Crime: 0.18 incidents per 100 people
- The average life expectancy in zip code is 76.25 years old, which is low compared to other zip codes.
- Air Quality: Good Days 143.0, Moderate Days 95.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Dave's
0.4 miles awaySave-A-Lot
0.7 miles awayConstantino's Market
1.1 miles awayHeinen's
1.7 miles awayWalmart Supercenter
2.0 miles awayTransportation
West Bank Dock
0.9 miles awaySettlers Landing
0.9 miles awayEast Bank Dock
1.0 miles awayFlats East Bank
1.0 miles awayWest 3rd
1.4 miles awayBus Stations
Detroit & 65th
0.9 miles away91st
1.8 miles awayBanks
KeyBank
0.4 miles awayOhio Savings Bank
0.4 miles awayThird Federal Savings & Loan
0.5 miles awayChase
0.5 miles awayPioneer Savings and Loan
1.0 miles awayHospitals
Lutheran Hospital
0.3 miles awayMetroHealth Medical Center
1.7 miles awaySt. Vincent Charity Medical Center
2.0 miles awayCleveland Clinic
4.6 miles awayCole Mall
5.1 miles awayPharmacies
Rite Aid
1.0 miles awayWalgreens
1.2 miles awayClark Lowcost Pharmacy
1.3 miles awayCVS Pharmacy
1.6 miles awayCVS
2.5 miles awayDentists
Ryba Denistry
0.1 miles awayRosewater Dentistry
0.5 miles awayPaul Rosenblitt
1.5 miles awayDowntown Dental Associates, BJ Showman D.M.D
1.8 miles awayBright Now! Dental
2.0 miles awayParks
Kentucky Garden
0.0 miles awayFairview Park
0.1 miles awayJim Mahone Park
0.1 miles awayNovak Park
0.3 miles awayJimmy Bivins Park
0.4 miles awayPlaces of Worship
Kirtland Temple
20.5 miles awayShopping
Tower City Center
1.2 miles away5th Street Arcades
1.5 miles awayGalleria at Erieview
1.7 miles awayUniversity Square
9.3 miles awayLegacy Village
10.8 miles awayCulture
Transformer Station
0.2 miles awaySpaces
0.2 miles awayThe Glass Bubble Project
0.5 miles awayJacobs Pavilion at Nautica
0.8 miles awayCleveland Public Theatre
0.9 miles awayRestaurants
The Harp
0.2 miles awayMomocho
0.3 miles awayJohnny Mango's
0.3 miles awayBanana Blossom
0.3 miles awayLe Petit Triangle
0.3 miles awayGet exact pricing & check availability
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