Frankfort Pines

Many reviews express high satisfaction with the care provided at this senior living facility, highlighting the cleanliness, comfort, and the professional, compassionate staff. Residents and their families have praised the quality of care, the attentiveness of the owners, and the positive environment created by the staff. The facility is described as spotless, with good food and a welcoming vibe. Activities are available to keep residents engaged, and the care is personalized to make residents feel special and well-cared for.

However, there is a contrasting review that raises serious concerns about trustworthiness and safety, including unreported incidents and a lack of responsiveness to concerns raised by family members. This review advises potential clients to seek care elsewhere.

Despite this, the majority of feedback is overwhelmingly positive, with many families expressing gratitude for the care their loved ones received. The staff's dedication to going the extra mile and treating residents like family is frequently mentioned. The owners are commended for their kindness and responsiveness, ensuring a pleasant experience for residents. The facility is recommended by several reviewers for providing quality care and making the final years of residents' lives comfortable and happy.

One review advises prospective clients to start the search for assisted living early, visit facilities at different times, and carefully review contracts to understand how care levels and pricing may change over time.