Fox Trail Memory Care Living at Ramsey

Positive Reviews:

• Many reviewers highlight the homelike atmosphere of Fox Trail Ramsey, praising its non-institutional feel and open floor-plan that encourages interaction and a sense of community among residents.
• The staff at Fox Trail Ramsey receive commendations for their kindness, dedication, and professionalism, providing residents with a high level of care and giving family members peace of mind.
• Several reviewers specifically mention the quality of care their loved ones receive, noting improvements in their conditions and expressing gratitude for the attentive and compassionate staff.
• The cleanliness, food quality, and range of activities available at Fox Trail Ramsey are also points of satisfaction among reviewers.
• One reviewer appreciates the facility's approach to care, emphasizing personalized attention and efforts to engage residents in activities that interest them.

Negative Reviews:

• One reviewer was not impressed with the facility during their tour, citing noise, disorganization, and small room sizes as major drawbacks.
• Another reviewer had a negative experience with room availability, mentioning a delay due to the previous occupant's contract and expressing dissatisfaction with the facility's handling of the situation.

Mixed Experiences:

• Some reviewers have had mixed experiences with different care facilities before finding Fox Trail Ramsey, where they finally felt their loved ones were receiving the care and attention they deserved.
• Concerns were raised about previous facilities' lack of communication, frequent personnel changes, and unmet promises, contrasting with the positive experiences at Fox Trail Ramsey.