Fox Trail Assisted Living Memory Care at Orange

Positive Reviews:

• Many reviewers appreciate the caring and helpful staff at various facilities, highlighting their kindness and professionalism.
• Several facilities are praised for their cleanliness, beautiful locations, and the quality of meals provided, with specific mention of enjoying pot roast day.
• Some reviewers note the excellent care and attention given to their loved ones, including those requiring memory care, and appreciate the efforts to keep families updated.
• The value for cost at some facilities is considered excellent by some reviewers.
• One facility is commended for treating residents and their families like their own, providing exceptional care and support during difficult times.

Negative Reviews:

• Several reviews criticize some facilities for inadequate care, unprofessional staff, and poor management, including issues with cleanliness and maintenance.
• There are complaints about the lack of activities for residents, with some facilities reportedly not conducting the activities they advertise.
• One reviewer had a particularly bad experience with a facility's handling of dietary needs, maintenance issues, and overall care, leading to involvement from the Department of Social Services.
• Concerns are raised about the financial management of some facilities, including issues with staff not being paid on time.
• Some facilities are described as having a depressing atmosphere, with complaints about smells and the general state of the environment.

Mixed Reviews:

• While some facilities are praised for their care and environment, others are criticized for the exact opposite, showing a variance in experiences and satisfaction among reviewers.