Fox Run Senior Living

Positive Reviews:

• Many families are happy with the care their loved ones receive, especially in memory care units and with additional services like OT.
• Facilities like Our Home Fairborn are praised for their one-level layout, caring staff, and engaging activities.
• Fox Run receives high marks for its comprehensive care, facility maintenance, and staff friendliness.
• Some communities are noted for their efforts to improve staffing, maintain high-quality meals, and provide a variety of activities despite challenges.
• Several reviewers appreciate the clean, spacious facilities, the variety of amenities and activities, and the efforts made to create a warm, friendly environment.

Negative Reviews:

• Concerns about inadequate staffing, especially in memory care units, leading to neglectful behavior and poor hygiene practices.
• Issues with communication between staff and families, as well as inconsistencies in care due to the use of agency staff.
• Complaints about the quality and variety of food, with some items frequently being unavailable.
• Some reviewers express frustration with billing issues, including charges for services not rendered and difficulties obtaining refunds.
• There are reports of facilities not taking Medicaid, and some families have had negative experiences with external services like hospitals.

Mixed Reviews:

• While many reviews praise the staff and facilities, some note areas for improvement such as room cleanliness, care conferences, and staff availability.
• Experiences with food quality and dining service vary, with some finding it excellent and others noting it as hit or miss.
• Some families have had positive experiences with respite stays, though they suggest improvements in meal delivery timing.

Overall, while there are areas for improvement, many families have had positive experiences with senior living communities, particularly with the care provided to their loved ones.