Fountain View Senior Living

The reviews for Fountain View Senior Living present a mixed picture, highlighting both the strengths and areas for improvement within the community. Positive aspects mentioned include the provision of three different levels of care, preventing the need for residents to move as their care needs change. The community is praised for its fun atmosphere, welcoming staff, and the strong sense of family among residents and staff. Many reviewers appreciate the variety of activities, the quality of food, and the religious events provided.

Specific staff members are commended for their helpfulness and dedication, contributing significantly to the positive experiences of residents and their families. The ambiance, culture, and cleanliness of the facility are also highlighted, along with the community's efforts to engage residents through entertainment and social activities.

However, there are notable concerns raised in some reviews. These include issues with the physical infrastructure, such as potholes in the parking lot and the need for upgrades in assisted living apartments to better accommodate wheelchairs and walkers. Criticisms also extend to the level of care and engagement, with one review detailing neglect and a lack of involvement in group activities for a resident. Concerns about staff behavior, such as being on their phones, and high staff turnover are mentioned as well.

One particularly troubling review accuses the facility of providing misleading information regarding Medicaid waiver availability, leading to a difficult and costly transition for a resident with Alzheimer's. This review calls for accountability and expresses concern for other residents who might be under the same false impression.

Overall, while many reviews celebrate the community and staff of Fountain View, highlighting its welcoming atmosphere and range of activities, there are serious concerns that potential residents and their families should consider, particularly regarding care levels, staff engagement, and administrative transparency.