Forest View Center For Rehabilitation & Nursing

Forest View has received a mix of reviews from family members of residents. One review praises the facility for treating their mother like family, highlighting the organized and friendly staff, daily therapy sessions, and exceptional rehabilitation director. Another review expresses frustration with a delay in receiving labeled clothes and a negative interaction with the front desk staff.

Several reviews commend the staff for their helpfulness and friendliness, especially during the pandemic, and for maintaining visitation and care standards. However, some reviews share concerns about the facility, including unprofessional behavior from some staff members, and serious allegations of neglect and incompetence leading to a resident's deterioration and death.

Positive experiences shared include gratitude for the compassionate care provided to a father who suffered a stroke, with specific thanks to the head nurse, speech-language pathologist, physical therapy team, and the assistant director for their dedication and support. Another review appreciates the overall service, cleanliness, and the efforts of physical therapists, nurses, and social workers, despite noting the issue of understaffing.

On the other hand, some reviews describe distressing experiences, including poor communication, lack of care leading to a resident's suffering, and a challenging transition from the facility to home care. One review specifically criticizes the facility for not coordinating aftercare services as promised, leading to a lack of support upon discharge.

Overall, while some reviews highlight the dedicated care and support provided by certain staff members and the facility's cleanliness and organization, others raise serious concerns about professionalism, communication, and the quality of care, suggesting a need for careful consideration and possibly further investigation for those considering Forest View for their loved ones.