Forest Ridge Health & Rehab

Reviews of the facility present a mixed picture, highlighting both the challenges and the positive aspects of the care and environment provided. Some reviewers express significant concerns about the physical condition of the facility, including malfunctioning equipment, plumbing issues, and general cleanliness. There are reports of unsanitary conditions, with some residents experiencing neglect in terms of personal care and medication management. Concerns are also raised about the quality of the food provided, with descriptions of it being mediocre and not as advertised.

On the management side, there are complaints about poor communication, lack of responsiveness from the HR department, and issues with the handling of staff and resident concerns. Some reviewers specifically criticize the management for not caring about the residents and for creating a negative work environment for the staff. There are allegations of mismanagement and even abuse, with calls for accountability and improvement.

However, amidst the negative feedback, there are also positive comments highlighting the dedication and care provided by some staff members. Nurses, aides, and other care team professionals are commended for their hard work and compassion towards residents. Some reviewers appreciate the efforts of the staff to provide care and support under challenging circumstances, and there are mentions of improvements in cleanliness and overall environment under new management. The facility is described by some as a place where residents are safe and cared for, with a friendly and supportive staff.

Overall, the reviews suggest a facility with significant areas for improvement, particularly in terms of physical infrastructure, management practices, and quality of care. However, the dedication of some staff members and recent positive changes under new management are also noted, offering hope for future improvements.