Forest Hills Commons

Forest Hills Commons has received numerous positive reviews highlighting its wonderful residents, amazing staff, and the supportive home office. Employees, ranging from those who have been there since its opening to recent hires, express their love for the job, citing the friendly and caring environment, the beautiful facility, and the strong bonds formed with residents. Many reviews emphasize the community's welcoming atmosphere, excellent food, and the variety of activities and amenities available.

Several reviewers, including those who work in different capacities such as community liaisons and teachers, commend the facility for its charm, the quality of care provided to residents, and the engaging activities that make it a vibrant place to live. The staff is praised for going above and beyond, not only in their professional duties but also in creating a warm and inviting atmosphere for both residents and their families.

However, there are some criticisms, including concerns over management practices, staffing levels, and the handling of resident assessments and charges. One review mentions a dispute over billing and the need for better communication and transparency from management. Another review expresses dissatisfaction with the work environment and management's treatment of staff.

Despite these criticisms, the overwhelming majority of reviews are positive, with many employees and visitors noting the strong sense of community, the high level of care provided, and the overall quality of life enjoyed by residents. The facility is also recognized for its efforts in memory care, providing a supportive and loving environment for those with memory-related conditions.

In summary, Forest Hills Commons is highly recommended by many of its employees, residents, and visitors for its caring staff, welcoming atmosphere, and the quality of life it offers to its residents, though it faces some challenges with management and staffing.