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Flagship Healthcare Center
466 Flagship Road, Newport Beach, CA 92663
For Pricing & Availability
(800) 780-8101To Reach a Resident
(949) 642-8044Estimated Pricing
Price Comparison
Flagship Healthcare Center Description
Flagship Healthcare Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in Newport Beach, California and is part of the Sava Senior Care network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 5.2 out of 10 making it the 9th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Newport Beach
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Newport Beach
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this senior living facility are mixed, with some highlighting serious concerns and others praising the care and staff. Several reviews express grave concerns about neglect, lack of care, and serious health issues such as sepsis shock leading to death, staff abuse, and neglect in changing diapers and repositioning patients. Complaints include inefficient staff, poor communication, unresponsive front desk and phone systems, and issues with medication management and personal belongings being lost.
On the other hand, some reviews commend specific staff members for going above and beyond, noting the facility's cleanliness, good meals, and efficient daily operations. Positive experiences mention professional, caring staff, successful rehabilitation stays, and responsive and kind case workers. However, there are also reports of sudden and chaotic discharges, and a general sentiment that while some staff members are outstanding, the facility overall struggles with consistency in care and communication.
Concerns about the facility's management and the qualifications of its staff are prevalent, with reports of staff pretending to be in roles they are not qualified for and a general lack of urgency in addressing patient needs. The facility's ability to handle medical emergencies and provide basic care like bathing and changing sheets is questioned. Yet, there are acknowledgments of good care in specific departments such as wound care, and some families report being happy with the care their loved ones received.
Overall, the reviews suggest a facility with significant room for improvement in areas of staff competency, communication, and patient care, despite instances of commendable staff performance and satisfactory patient experiences.
Reviews
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Health
Services
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: May 1, 1978
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 167
Total current residents: 140
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 17
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $21918
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-11 | 2022-08-05 | E | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-07-11 | 2022-08-05 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2022-07-11 | 2022-08-05 | E | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2022-07-11 | 2022-08-05 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-07-11 | 2022-08-05 | E | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2022-07-11 | 2022-08-05 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-07-11 | 2022-08-05 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-07-11 | 2022-08-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-06-06 | 2019-06-24 | D | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2019-06-06 | 2019-06-24 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2019-06-06 | 2019-06-24 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-06-06 | 2019-06-24 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-06-06 | 2019-06-24 | D | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2019-06-06 | 2019-06-24 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-06-06 | 2019-06-24 | B | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-06-06 | 2019-06-24 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-06-06 | 2019-06-24 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-08-02 | 2018-08-22 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-08-02 | 2018-08-22 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-08-02 | 2018-08-22 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-08-02 | 2018-08-22 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-08-02 | 2018-08-22 | D | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2018-08-02 | 2018-08-22 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-08-02 | 2018-08-22 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-08-02 | 2018-08-22 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-08-02 | 2018-08-22 | D | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-28 | 2023-05-01 | D | Resident Rights Deficiencies | Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges. |
| 2022-07-12 | 2022-08-11 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-07-12 | 2022-08-11 | D | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2022-07-12 | 2022-08-11 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-07-12 | 2022-08-11 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-07-12 | 2022-08-11 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-07-12 | 2022-08-11 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-07-12 | 2022-08-11 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-07-12 | 2022-08-11 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-07-12 | 2022-08-11 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-07-12 | 2022-08-11 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-07-12 | 2022-08-11 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-07-12 | 2022-08-11 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-07-12 | 2022-08-11 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-06-15 | 2022-07-15 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-11-30 | 2021-12-30 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-09-28 | 2021-10-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-04-15 | 2019-05-30 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-04-15 | 2019-05-30 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-04-15 | 2019-05-30 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-04-15 | 2019-06-30 | B | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2019-04-15 | 2019-05-30 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-04-15 | 2019-05-30 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-04-15 | 2019-05-30 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-04-15 | 2019-06-30 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2019-04-15 | 2019-06-30 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-04-15 | 2019-06-30 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-04-15 | 2019-06-30 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-04-15 | 2019-05-30 | E | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2019-04-15 | 2019-05-30 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2019-04-15 | 2019-05-30 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-04-15 | 2019-05-30 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-04-15 | 2019-06-30 | B | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-04-15 | 2019-05-30 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-04-15 | 2019-05-30 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2021-01-22 | 2021-02-18 | K | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-21 | 2020-09-21 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-22 | 2021-08-22 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-05-10 | 2021-05-18 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-19 | 2021-04-01 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-03-19 | 2021-04-01 | B | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-03-10 | 2021-03-25 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2020-12-01 | 2021-01-01 | D | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2020-11-17 | 2020-12-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-10-27 | 2020-11-27 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-10-27 | 2020-11-27 | D | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2020-08-14 | 2020-09-14 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-08-14 | 2020-09-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-05-03 | 2018-06-01 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-05-03 | 2018-06-01 | B | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-05-03 | 2018-06-01 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-05-03 | 2018-06-01 | B | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2018-05-03 | 2018-06-01 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2018-05-03 | 2018-06-01 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-05-03 | 2018-06-01 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-04-15 | $6,923 |
| 2021-01-22 | $21,918 |
What is in the Neighborhood
- The closest city is Newport Beach which is 0.6 miles away and has a population of 87,127 (large town).
- The average income is $249,662, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 61
- Average Temperature: 68.6
- Day Breakdown: The area gets 54 days of rain and 310 days of sun
- Precipitation: 0.3 inches a year
- The median age is 46.8 years old, very high compared to other cities.
- 5.56% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 17.58% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 10% Asian, 0% Black or African-American, 8% Hispanic or Latino, and 80% White.
- The crime rate is 0.8 per 100 people which is very low compared to other cities.
- Violent Crime: 0.1 incidents per 100 people
- Property Crime: 0.45 incidents per 100 people
- Drug-Related Crime: 0.18 incidents per 100 people
- The average life expectancy in zip code is 81.66 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 99.0, Moderate Days 77.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Trader Joe's
0.6 miles awayVons
0.6 miles awayPavilions
0.9 miles awayRalphs
0.9 miles awayAlbertsons
2.1 miles awayNone Found
Bus Stations
OCTA
0.5 miles awayOCTA;UCI Express Shuttle
0.7 miles awayOCTA;OCTA;UCI Express Shuttle
0.8 miles away1
1.4 miles awayBanks
Union Bank
0.2 miles awayWells Fargo
0.6 miles awayChase
0.6 miles awayBank of America
0.7 miles awayColdwell Banker
2.7 miles awayHospitals
Hoag Memorial Hospital Presbyterian
0.2 miles awayCollege Hospital Costa Mesa
1.8 miles awayFairview Developmental Center
2.2 miles awayHoag Health Center Huntington Beach
4.9 miles awayOrange Coast Memorial Medical Center
5.2 miles awayPharmacies
CVS Pharmacy
0.7 miles awayRite Aid
2.3 miles awayBalboa Pharmacy
2.4 miles awayBristol Medical Pharmacy
6.2 miles awayWalgreens
6.9 miles awayDentists
Peter T. Smrecek Jr. DDS Inc.
3.5 miles awayJohn B Chrispens DDS
4.0 miles awayImage Dental
4.0 miles awayDentistry
5.3 miles awayNew Image
5.4 miles awayParks
Bolsa Park
0.1 miles awayTree Of Life Park
0.2 miles awaySunset View Park
0.4 miles awayCliff Drive Park
0.4 miles awayHeller Park
0.5 miles awayPlaces of Worship
Mission San Juan Capistrano
17.4 miles awayFirst Congregational Church
18.2 miles awayShopping
Lido Marina Village
0.6 miles awayThe Triangle
1.1 miles awayFashion Island
3.0 miles awayPacific City
4.4 miles awaySouth Coast Plaza
4.8 miles awayCulture
Pacific Sculpture Gallery
0.7 miles awayHuntington Beach Art Center
4.7 miles awayMartin Lawrence Galleries
4.9 miles awayLiulu
4.9 miles awayRenee & Henry Segerstrom Concert Hall
5.1 miles awayRestaurants
Chicken Coop
0.2 miles awayA Restaurant
0.4 miles awayVilla Nova
0.5 miles awayChina Palace
0.5 miles awayRoyal Thai Cuisine
0.6 miles awayGet exact pricing & check availability
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