Flagler Health And Rehabilitation Center

Reviews of the senior living facility present a mixed picture, with some highlighting the compassionate care and cleanliness of the facility, while others express significant concerns about the level of care and staff responsiveness.

• Several reviewers appreciate the facility for its cleanliness, friendly and professional staff, and the quality of care provided to their loved ones, including effective rehabilitation programs and attentive caregivers.
• Improvements to the facility, especially in terms of cleanliness and exterior enhancements, have been noted, with expectations of continued progress post-pandemic.
• Some reviewers, including those who have family members residing in the facility or work there, commend the team's effort in creating a welcoming and caring environment for residents, highlighting the facility's good rehabilitation program, cleanliness, and the quality of food.
• However, there are serious complaints about the facility, including allegations of neglect, slow response times to resident needs, inadequate staffing, and overall poor patient care. Specific issues mentioned include ignored service lights, delayed medical appointments, and a lack of personal hygiene care.
• One reviewer describes the facility as a "disgrace" and an "abomination," calling for an investigation and suggesting that the majority of the staff are not genuine caregivers but are instead waiting to collect a paycheck.
• Despite the criticisms, some reviews express satisfaction with the facility's services, mentioning that their family members are well taken care of, and praising the staff for their dedication and the quality of the programs offered, such as the pulmonary and wound care programs.

In summary, while there are positive testimonials about the care and environment of the facility, there are also significant concerns that potential clients and their families should consider.