Five Star Premier Residences Of Plantation

Negative Reviews:

• One review expressed extreme dissatisfaction, citing poor communication with families, staff turnover, and issues with care and services. Complaints included mishandling of personal items, poor food quality, and lack of entertainment.
• Another review warned against moving seniors to the facility, criticizing the high costs and lack of transparency during the admission process.
• Concerns were raised about the quality of care, with one reviewer reporting multiple falls, inadequate response times from staff, and serious issues with food quality leading to health concerns.

Positive Reviews:

• Several reviews praised the management and staff for their outstanding commitment to resident care and safety, especially during the COVID-19 crisis.
• Family members of residents expressed gratitude for the attentive and professional staff, highlighting the positive impact on their loved ones' happiness and well-being.
• Positive remarks were made about the facility's cleanliness, the quality of the apartments, and the responsiveness of the staff to maintenance issues.
• Some reviews appreciated the variety and quality of food, despite others noting it as a point of contention.
• The community was commended for its inclusive environment, offering a range of activities and services that encourage socialization and engagement among residents.
• Professional collaborators and family members alike recommended the facility for its caring atmosphere, well-maintained premises, and the high level of care provided.