First & Main Of Lewis Center

The Avalon of Lewis Center, formerly known as First & Main, has received a variety of reviews from residents' family members and others associated with the facility. Many highlight the exceptional care and attention provided to their loved ones, particularly praising the facility for its cleanliness, safety, and the quality of its memory care services. The staff, including key management members such as Christian, Craig, Zach, and Courtney, are frequently commended for their responsiveness, care, and professionalism.

One reviewer shared a detailed account of their decision-making process, emphasizing the facility's impressive construction and the warm, hotel-like atmosphere. This individual also appreciated the respectful and dignified treatment their spouse received, reinforcing their recommendation of the facility for those seeking assisted living or memory care services.

Another common theme among the reviews is the improvement in social activities and meal services since Avalon/Grace took over, with many expressing gratitude for the positive changes. The staff's efforts to ensure residents' needs are met, even covering for each other when necessary, were also highlighted.

However, not all feedback was positive. Concerns were raised about operational issues, such as delayed payments to vendors and challenges in communication with the facility's director. One review mentioned a negative experience involving unaddressed maintenance issues and billing errors.

Despite these concerns, the majority of reviews celebrate the facility's environment, the quality of care provided, and the staff's dedication to residents' well-being. Many reviewers recommend The Avalon of Lewis Center as a top choice for senior care, citing their personal experiences of compassionate and effective service.