First & Main Of Bloomfield Township

Positive Reviews:

• Many reviewers have praised the caring and attentive staff, highlighting their professionalism and willingness to help.
• Residents enjoy a variety of activities, delicious fresh food, and a social atmosphere that enhances their quality of life.
• The facilities are described as clean, nicely decorated, and accommodating to residents' needs, including spacious apartments and accessible bathrooms.
• Some families have noticed a significant improvement in management and care quality under new leadership, turning previous issues around and providing excellent care and attention to residents.
• The location of some facilities is appreciated for being close to hospitals and offering a beautiful setting that feels like home.

Negative Reviews:

• There are complaints about unprofessional behavior and disorganization, particularly in the hiring process and management's communication.
• Some staff members are described as having poor attitudes and being uncooperative, which affects the overall atmosphere and teamwork.
• Concerns have been raised about the high turnover rate among staff and the impact it has on the quality of care and service.
• A few reviewers have expressed dissatisfaction with the level of attention and responsiveness, such as delays in answering phone calls.

Mixed Reviews:

• While some reviews highlight exceptional care and a positive environment, others point out areas needing improvement, such as staff professionalism and organizational issues.
• The quality of management and staff attitude appears to vary, with some facilities experiencing significant improvements under new leadership, while others still face challenges.