First Care Living Center

Reviews of the facility present a mixed picture, with some patients expressing dissatisfaction with policies, billing practices, and the level of professionalism, while others praise the staff's kindness and competence.

• Several reviewers criticized the facility for its policies on paperwork, particularly for FMLA, describing them as a way to extract more money by requiring unnecessary appointments.
• Complaints were made about the facility's handling of patients in relation to vaccination status, with one reviewer stating they were sent home due to not being vaccinated, regardless of their condition.
• There were serious allegations of near-fatal mistakes during treatment, with one individual claiming they were almost killed twice.
• Positive experiences were also shared, including the compassionate care provided to a terminally ill patient and the overall kindness of the staff.
• Issues with scheduling and communication were highlighted, with reports of appointments being repeatedly rescheduled and difficulties in getting through to the facility by phone.
• Some reviewers expressed a strong sense of betrayal and frustration over billing disputes and perceived dishonesty from the staff, leading to a loss of trust in the facility.
• Despite the criticisms, there were also reports of excellent care, particularly from specific doctors and nurses, with some patients and their families expressing gratitude for the support and professionalism shown during difficult times.

In summary, while there are instances of commendable care and professionalism, the facility also faces significant criticism regarding its administrative policies, billing practices, and some aspects of patient care and communication.