Fieldstone Memory Care Yakima

Positive Reviews:

• Many families express deep gratitude for the compassionate and loving care provided to their loved ones, highlighting the staff's dedication and kindness.
• Fieldstone is praised for its clean facilities, beautiful grounds, and the sense of safety and belonging it offers to residents.
• Staff members, including nursing staff, are commended for advocating on behalf of residents, improving their quality of life, and treating them like family.
• Activities are abundant, and the food is highly praised for its quality.
• Visitors note that residents appear happy and well-cared-for, and the environment is welcoming for families, including children.
• Some reviewers specifically thank staff members for going above and beyond, even in difficult situations such as end-of-life care.

Negative Reviews:

• Concerns are raised about the management's decision-making, particularly regarding staff working while having COVID-19, potentially endangering residents.
• Some reviewers criticize the level of training among staff, particularly in caring for residents with dementia, noting failures in following state guidelines and providing adequate personal care.
• Complaints about management include poor record-keeping, lack of communication with families, and refusal to allow family visits without explanation.
• One review describes a negative experience with a resident being left unattended after a fall, questioning the facility's adherence to safety protocols.

Mixed Reviews:

• While many reviews are overwhelmingly positive, praising the staff and the care provided, a few reviews highlight serious concerns about management practices and staff training, especially in handling dementia care and safety protocols.
• The majority of families recommend Fieldstone for its compassionate care and welcoming environment, but some urge caution and better oversight.