Fieldstone Memory Care Puyallup

Positive Feedback:

• Staff is friendly, caring, and helpful, making residents feel well taken care of.
• Many reviews highlight the community as a joyful, vibrant, and awesome place for both residents and employees.
• Improvements and hard work from the team are noted, with management being praised for their efforts.
• Residents are described as amazing and a pleasure to care for, with a variety of activities and well-maintained grounds.
• The community is clean, vibrant, and safe, with compassionate and professional staff.

Negative Feedback:

• Some reviews mention staffing changes and organizational issues, leading to concerns over care quality.
• There are reports of management problems, including claims of a hostile work environment and lack of support for staff advancement.
• Concerns about negligence, abuse, and a lack of action from the executive director were raised.
• Communication issues, including lost paperwork and unreturned phone calls, have been a significant problem for some.
• One review describes the facility as a "glorified prison" with inadequate care for residents.

Mixed Feedback:

• While some reviews praise the community and staff, others express dissatisfaction with management and organizational practices.
• There are differing opinions on the quality of care and staff friendliness, with some highlighting excellent care and others pointing out serious concerns.

Overall, the reviews present a mixed picture, with many expressing satisfaction with the care and community environment, while others raise concerns about management, staffing, and organizational issues.