📞 Call for pricing and availability: (800) 780-8101
Ferncrest Manor Living Center
14500 Haynes Blvd., New Orleans, LA 70128
For Pricing & Availability
(800) 780-8101To Reach a Resident
(504) 246-1426Estimated Pricing
Price Comparison
Ferncrest Manor Living Center Description
Ferncrest Manor Living Center is a community that offers assisted living, nursing care, respite care and skilled nursing and is about 8.9 miles outside the town of Chalmette, Louisiana. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.5 out of 10 making it the 16th highest rated community in the city out of 23 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in New Orleans
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New Orleans
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in New Orleans
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviewers express extreme dissatisfaction with the facility, describing it as a disgrace, dirty, and smelly.
- Concerns about the staff's behavior and qualifications are mentioned, including allegations of abuse and lack of compassion.
- One review mentions the facility's connection to other healthcare facilities with questionable practices.
- Communication issues are highlighted, with reports of difficulty contacting the facility and rude interactions with staff.
- Some reviewers advise against placing loved ones in the facility, suggesting it is unsafe and poorly managed.
Positive Reviews:
- A few reviews praise the staff, describing them as good, great, and amazing, particularly noting the care from CNAs.
- Positive experiences with the facility's activities, including a fall festival, are shared.
- Some reviewers are impressed with the facility's maintenance and the professionalism of the new administration and staff.
- There are mentions of dedicated social workers, engaging activities, and thorough medical departments.
Mixed Reviews:
- One review shares a positive clinical learning experience at the facility, highlighting helpful staff members.
- Another review expresses hope and prayer for the care of their loved ones, despite acknowledging widespread issues in nursing homes.
Reviews
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Ferncrest Manor Living Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
2
Nursing Home Overview
Participation
date: April 8, 1987
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 200
Total current residents: 111
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 22
Number of payment denials: 1
Number of fines: 11
Total cost of fines: $24622
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-08 | 2022-07-29 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-06-30 | 2021-10-30 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-09-19 | 2019-10-04 | C | Smoke Deficiencies | Have proper openings in smoke barrier doors. |
| 2019-09-19 | 2019-10-01 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-23 | 2023-05-30 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-05-23 | 2023-05-30 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-03-21 | 2023-04-25 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2023-03-21 | 2023-04-25 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-03-21 | 2023-04-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-03-21 | 2023-04-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-03-21 | 2023-04-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-03-21 | 2023-04-25 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-03-21 | 2023-04-25 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-03-21 | 2023-04-25 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-03-21 | 2023-04-25 | E | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2023-02-22 | 2023-03-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-02-22 | 2023-03-14 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-02-22 | 2023-03-14 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-11-03 | 2022-11-30 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2022-11-03 | 2022-11-30 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-11-03 | 2022-11-30 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2022-11-03 | 2022-11-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from medications that restrain them, unless needed for medical treatment. |
| 2022-11-03 | 2022-11-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-11-03 | 2022-11-30 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-11-03 | 2022-11-30 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-11-03 | 2022-11-30 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-11-03 | 2022-11-30 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-11-03 | 2022-11-30 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-11-03 | 2022-11-30 | D | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2022-11-03 | 2022-11-30 | E | Administration Deficiencies | Develop, implement, and/or maintain an effective training program for all new and existing staff members. |
| 2022-10-13 | 2022-10-18 | D | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2022-09-23 | 2022-09-30 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-09-23 | 2022-09-30 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-08-26 | 2022-09-19 | C | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2022-06-10 | 2022-07-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-06-10 | 2022-07-15 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-06-10 | 2022-07-15 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-06-10 | 2022-07-15 | D | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2022-06-10 | 2022-07-15 | E | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2020-12-10 | 2021-01-08 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-17 | 2020-12-22 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-09-19 | 2019-10-11 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-09-19 | 2019-10-11 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-09-19 | 2019-10-11 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-09-19 | 2019-10-11 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-09-19 | 2019-10-11 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-09-19 | 2019-10-11 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-09-19 | 2019-10-11 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-09-19 | 2019-10-11 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-19 | 2019-10-11 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2019-09-19 | 2019-10-11 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-13 | $3,348 |
| 2020-11-17 | $3,250 |
| 2021-02-22 | $650 |
| 2021-11-15 | $983 |
| 2021-11-15 | $975 |
| 2021-11-22 | $1,300 |
| 2021-11-22 | $1,310 |
| 2021-11-29 | $1,625 |
| 2021-11-29 | $1,638 |
| 2021-12-06 | $1,965 |
| 2021-12-06 | $1,950 |
| 2021-12-13 | $2,275 |
| 2021-12-13 | $2,293 |
| 2021-12-20 | $2,600 |
| 2021-12-20 | $2,620 |
| 2022-01-17 | $2,960 |
| 2022-01-17 | $2,983 |
| 2022-01-24 | $3,289 |
| 2022-01-24 | $3,314 |
| 2022-01-31 | $3,618 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-06-30 | 30 |
What is in the Neighborhood
- The closest city is Chalmette which is 8.9 miles away and has a population of 16,751 (small town).
- The average income is $42,840, which is very low compared to other zip codes.
- Weather
- High Temperature: 86
- Low Temperature: 55
- Average Temperature: 73.1
- Day Breakdown: The area gets 192 days of rain, 0 days of snow and 172 days of sun
- Precipitation: 3.8 inches a year
- The median age is 35.9 years old, average compared to other cities.
- 4.46% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 5.56% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 3% Asian, 56% Black or African-American, 5% Hispanic or Latino, and 34% White.
Click the button above to explore the neighborhood
Supermarkets
99 Market
2.9 miles awaySave-A-Lot
3.0 miles awayWalmart Supercenter
7.0 miles awayCanseco's
7.8 miles awayWinn-Dixie Marketplace
8.3 miles awayTransportation
Saint Claude at Elysian Fields
9.6 miles awaySaint Claude at Pauger
9.7 miles awayFrench Market
10.0 miles awayNorth Rampart at Esplanade
10.0 miles awayBus Stations
Evacuspot 16
3.0 miles awayBanks
Capital One
2.3 miles awayChase
3.0 miles awayUNO Federal Credit Union
7.6 miles awayIberia Bank
8.3 miles awayRegions Bank
8.3 miles awayHospitals
Saint Catherine Memorial Hospital
0.1 miles awayNew Orleans East Hospital
3.1 miles awayNOEH Emergency
3.3 miles awaySaint Bernard Parish Hospital
8.2 miles awayUniversity Medical Center
11.0 miles awayPharmacies
Rite Aid
2.2 miles awayWalgreens
2.2 miles awayCVS
7.0 miles awayCVS Pharmacy
8.8 miles awayRoyal Pharmacy
10.2 miles awayDentists
Smile Doctors
11.9 miles awayOutshine Family Dental
11.9 miles awayCharvet Dental Center
12.9 miles awayOak Tree Family Dentistry
12.9 miles awayDeFelice Dental
13.5 miles awayParks
Bayou Sauvage National Wildlife Refuge
0.4 miles awayJoe Brown Memorial Park
2.6 miles awayLouisiana Nature Center
2.9 miles awayĐền Thờ Quốc Tổ Hùng Vương
3.1 miles awayWimbledon Playground
3.7 miles awayPlaces of Worship
Cathedral-Basilica of Saint Louis King of France
10.4 miles awayShopping
Crafts Bazaar
10.2 miles awayShops of The Colonnade
10.2 miles awayThe Shops at Jax Brewery
10.4 miles awayShops of Upper Pontalba
10.4 miles awayThe Marketplace at Jackson Brewery
10.6 miles awayCulture
Saint Bernard Parish Civic Auditorium
8.2 miles awayThe Guardians Institute
8.4 miles awayZeitgeist Theatre and Lounge
8.5 miles awayNew Orleans Community Print Shop & Darkroom
8.8 miles awayMudlark
9.2 miles awayRestaurants
IHOP
1.8 miles awayĐông Phương Restaurant
3.1 miles awayPho Bang
3.2 miles awayPizza Hut
4.0 miles awaySassafras Restaurant
7.1 miles awayGet exact pricing & check availability
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