Farmstead Care Of Moorhead

Negative Experience:

A reviewer shared a disappointing experience with Farmstead, highlighting a situation where they were informed a room was available for their 84-year-old mother with Alzheimer's and vascular dementia, only to be told later that no rooms were available. Despite their efforts in preparing for the move, including purchasing furnishings and gathering medical records, their calls for clarification were not returned, leading them to feel deceived and discriminated against. Fortunately, they found an alternative non-profit community for their mother.

General Feedback:

Several reviewers praised Farmstead for its quality care, mentioning that the staff provides excellent service to residents and engages them in multiple daily activities. The community is described as having a friendly and small-town feel, where everyone knows each other, making residents and their families feel welcomed and appreciated.

Some reviews highlighted issues with management and alleged race discrimination, suggesting room for improvement in these areas.

Staff and Environment:

Many comments commend the staff for being incredible, great, and sincere in their care for residents. The working environment is described as fun, friendly, and positive, with a beautiful building that is always clean and has plenty of natural lighting. Employees express satisfaction with their jobs, noting the supportive atmosphere and the feeling of being part of a family that treats residents with love and respect.

Resident Experience:

Family members of residents have shared positive experiences, noting that their loved ones enjoy the activities offered and feel safe and cared for. The transition from independent to assisted living within Farmstead is described as smooth, with excellent staff support throughout the process.