Family Extended Care Of Spring Hill Nw

Positive Reviews:

• Facilities are praised for their cleanliness and well-maintained environments.
• Staff across various facilities are noted for being caring, attentive, and accommodating, from directors to aides and maintenance personnel.
• Many activities are available to keep residents engaged and lively.
• Communication between administration and staff is described as top-notch.
• Rooms, both single and double, are spacious and clean.
• Some facilities have been highlighted for their pleasant courtyards and common areas for visiting.
• Several reviewers have noted a significant positive impact on their loved ones since moving in.
• Staff longevity and knowledge, especially in memory care areas, are highly valued.
• Some facilities are noted for their cozy atmosphere and the sense of family among staff and residents.

Negative Reviews:

• One facility was criticized for the appearance of mold on the exterior walls and its location.
• There are reports of missing personal items and dissatisfaction with how incidents are handled.
• Concerns about the ability of some facilities to retain good staff.

Mixed Reviews:

• Cost is a factor in decision-making, with some facilities being described as expensive.
• The size of the facility and the resident-to-patient ratio in memory care areas are important considerations for some reviewers.

General Observations:

• Facilities generally offer a range of room types, including single and double occupancy.
• Activities for residents are a common feature, though not always prominently advertised.
• The atmosphere and decor of the facilities are often described as bright, clean, and inviting.