Fairwinds - Woodward Park

Overall, the reviews for this senior living facility are mixed, with many highlighting the positive aspects of the community and staff, while others point out areas for improvement, particularly regarding the dining experience.

• Several reviewers praise the establishment, staff, and residents for being very nice, friendly, and welcoming. The facility itself is described as well-maintained, beautiful, and suitable for active seniors.
• Many residents and their families are pleased with the social atmosphere, the comfort and soundproofing of the apartments, and the overall experience of living there, stating it was a great decision for their loved ones.
• However, a significant concern among the reviews is the quality of the food and dining service. Complaints include average, often cold food, slow service, a decreasing selection of menu items, and charges for previously free items. Specific criticisms mention the lack of high-quality, fresh, and well-prepared food, with examples such as unimpressive salads and flavorless main dishes.
• Some reviews note inconsistency in the food quality, with good and bad days, and mention that the food is a crucial aspect of the residents' daily lives, especially during lockdowns when other amenities are unavailable.
• One detailed negative review discusses unprofessional management and a lack of responsiveness to concerns about food, housekeeping, and medication management. It suggests the facility may be more suited to healthier individuals who do not require assisted living services.
• Despite these criticisms, there are positive comments about the property's landscape, the attentiveness of the staff, and the efforts made by some employees to create a welcoming and supportive community.

In summary, while there is much appreciation for the community and staff, there is a clear call for improvements in the dining experience and management responsiveness to ensure the well-being and satisfaction of all residents.