Fairway Vista Ii

Positive Reviews:

• An employee expressed a highly positive experience, looking forward to a long-term association.
• Family members noted significant improvements in their loved ones' health and social interactions after moving to the facility, praising the home-like setting and the staff's ability to handle residents with care and humor.
• One review highlighted a dramatic improvement in their father's mobility and social interaction, attributing success to the staff's dedication and the facility's approach to care.
• Another review appreciated the facility for its home-like environment and attentive staff, which helped their grandmother become more sociable and well-cared for compared to her previous residence.
• A family member praised the facility for significantly improving their father's health and well-being, emphasizing the high quality of care and attention from the staff.
• The intimate and personal care approach of the facility was highlighted as a perfect fit for less mobile residents, with a high caregiver-to-resident ratio ensuring personalized attention and care.
• A reviewer found the facility to be a blessing, noting the loving and compassionate manner of care, the enjoyable social meals, and the cost-effective solution it provided for their loved one.

Negative Reviews:

• Some reviews criticized the facility for high staff turnover and questioned the management's treatment of employees and residents.
• Concerns were raised about the facility's operational and ethical practices, including issues with payment for hours worked, overcrowding, and inadequate resident care.
• Several reviewers experienced difficulties in obtaining refunds for services not rendered, particularly after the quick passing of a loved one shortly after admission, leading to legal actions and complaints to regulatory bodies.
• A review expressed dissatisfaction with unfulfilled promises and concerns overheard from the staff regarding the facility's management and care standards.