Fairway Vista

Positive Experiences:

• Employees and family members have shared excellent experiences, highlighting the long-term commitment of staff and the significant improvements in residents' health and social interactions.
• Many reviews praise the home-like setting of the facilities, which contributes to a comfortable and welcoming atmosphere for the residents.
• Staff are commended for their ability to mesh well with residents, providing personalized care and attention, which has led to improvements in residents' mobility, social engagement, and overall well-being.
• The smaller, more intimate setting of the facilities is highlighted as a positive aspect, allowing for a higher ratio of caregivers to residents and more personalized care.

Negative Experiences:

• Some reviews express concerns about management practices, including issues with staff turnover, payment for hours worked, and overall treatment of employees and residents.
• There are complaints about the facilities being overcrowded and lacking in necessary supplies and amenities for the residents.
• Several reviewers have reported difficulties in obtaining refunds for services not rendered, particularly in cases where a resident passed away shortly after moving in.
• Concerns have been raised about the lack of responsiveness from management when addressing complaints or refund requests.

Mixed Feedback:

• While many reviews highlight the positive impact of the facilities on residents' lives, there are significant concerns about management practices and the treatment of both employees and residents.
• The quality of care and the home-like atmosphere are frequently praised, but issues with staff turnover and management responsiveness detract from the overall experience for some.