Fairway Knoll

Reviews of Fairway Knoll reveal a mixed bag of experiences, ranging from high praise for the staff's integrity and the community's welcoming atmosphere to serious concerns about the care provided, particularly in the memory care unit.

Many reviewers commend Fairway Knoll for its beautiful facilities, attentive and professional staff, and the vibrant, friendly community of residents. The location in Germantown, the variety of activities, and the quality of the apartments receive particular mention. Residents and their families appreciate the efforts to make life enjoyable and inclusive, highlighting the dining experience, social events, and the overall sense of belonging.

However, some reviews express dissatisfaction with the administration, especially concerning the care for residents with dementia or Alzheimer's. Complaints include a failure to follow care plans and doctor's orders, lack of staff training, and a perceived focus on profit over the well-being of residents. These concerns raise questions about the consistency and quality of care in the memory care unit.

Despite these criticisms, many testimonials reflect positive experiences, with residents and their families praising the community's efforts to create a welcoming and caring environment. The staff's dedication, the facility's amenities, and the strong sense of community are frequently highlighted as reasons for satisfaction.

In summary, while Fairway Knoll is lauded for its beautiful setting, caring staff, and active community life, there are significant concerns about the memory care provided. Prospective residents and their families may want to consider these reviews carefully when making decisions about senior living options.