Fairhope Health And Rehab

Positive Experiences:

• Staff are praised for taking great care of residents, making adjustments happily, and being very patient and efficient.
• Some reviewers highlighted the kindness, knowledge, and empathy of the staff, especially during the end-of-stay team meeting which thoroughly evaluated care needs.
• One facility was noted for its attentive staff, personal level of care from doctors and nurses, and a bright, cheerful environment after remodeling.

Negative Experiences:

• Several reviews criticized the level of care, mentioning neglect, unresponsiveness to emergencies, and poor communication with family members.
• Facilities were described as being in poor condition, with issues such as odors, outdated and unclean bathrooms, and inadequate room sizes.
• There were reports of serious neglect, including residents not receiving necessary medications, being left in unsanitary conditions, and suffering from injuries due to lack of care.
• Some reviewers expressed concerns over the safety and well-being of their loved ones, citing instances of theft, lack of access to basic needs like clean clothes and baths, and inappropriate housing arrangements.
• One review mentioned the facility's exterior appearance as being uninviting and the interior having a pervasive odor and stained carpets, comparing it unfavorably to a 1970s psychiatric hospital.

Mixed Experiences:

• While some staff members were commended for their efforts, the overall environment and management of some facilities were heavily criticized.
• One reviewer found a facility to be inadequate for their mother's needs, citing small, shared rooms and ongoing construction, but acknowledged the staff's helpfulness.