Fairhaven Denton

Positive Reviews:

• Many reviews highlight the facility's bright, cheerful atmosphere with plenty of natural light and views of nature.
• Residents and staff are described as friendly and welcoming, creating a warm community environment.
• The quality of food receives high praise, with comparisons to high-end restaurants.
• Outdoor amenities, including wheelchair-friendly grounds, an outdoor kitchen, and gardens, are well-received.
• Activities and events for residents are frequently mentioned, contributing to a vibrant community life.
• The facility is noted for its cleanliness and lack of typical facility odors.
• Staff is commended for being attentive, caring, and efficient in their roles.
• Communication with families is strong, with updates provided through direct communication and social media.
• The facility's decor and spacious rooms are appreciated, along with the overall atmosphere that encourages residents to thrive.

Negative Reviews:

• One review mentions a significant rent increase, causing financial strain and necessitating a move.
• Concerns are raised about high staff turnover and understaffing, potentially affecting the quality of care.
• There are complaints about the management of medication and general facility operations.
• One review explicitly advises against placing a loved one in the facility due to staffing and operational issues.

Mixed Reviews:

• While many reviews praise the facility and staff, concerns about financial practices and staffing levels suggest areas for improvement.
• The facility's environment, activities, and staff are consistently praised, but operational and management issues are notable concerns.