Fairfield Village

Reviews of the senior living facility present a mixed picture, with some expressing deep dissatisfaction while others praise the care and environment provided.

• One review criticizes the rehabilitation services, citing severe dehydration and medication issues, alongside a lack of understanding of dietary needs such as gluten-free requirements.
• Conversely, several reviews commend the facility for its excellent care, clean environment, and the variety of activities available for residents. The staff is frequently mentioned as caring, professional, and attentive.
• Concerns are raised about management and staff behavior, including neglect and a high turnover rate, which some believe negatively impacts the quality of care.
• Issues with medication management and nursing care are highlighted, with reports of delayed or incorrect dosages.
• Positive experiences are shared about the transitional care services, independent living, and assisted living, with specific mentions of the staff going above and beyond to ensure comfort and happiness.
• Memory care services receive special mention for their compassionate and effective care, with one reviewer expressing heartfelt thanks for the support provided to their parents.
• Customer service, especially in the admissions office, is praised for being understanding and helpful without pressure.
• However, some reviews point out flaws in nursing care and a lack of critical thinking in handling residents' health issues.
• Personal stories of recovery and rehabilitation share gratitude for the friendly and caring approach of staff, therapists, and aides, making residents feel like part of a family.
• Despite the high cost, the service and community environment are deemed worth the expense by some, though there are complaints about the quality of food.

In summary, while there are significant concerns about certain aspects of care and management, many reviews also highlight positive experiences with the staff's dedication and the facility's environment.