Excel At Woodbury For Rehab And Nursing

Reviews for the senior living facility present a mixed picture, with some expressing strong dissatisfaction while others praise the care and services provided.

• Several reviewers criticize the facility for unattended patient calls, unclean rooms, and unresponsive staff, suggesting a lack of adequate care and attention.
• Conversely, many reviews highlight the friendly and caring staff, effective rehabilitation programs, and the clean, well-maintained environment. Special mention is made of the bakery and the professional, attentive rehab department.
• Some employees and relatives of residents commend the facility for its caring approach, innovative programs for pulmonary and diabetic patients, and the personal attention provided by the nursing staff.
• However, there are serious concerns raised about patient safety and well-being, including sudden and unexplained patient deaths, missing personal items, and insufficient rehab activity.
• Positive experiences also note the facility's secure check-in process, the professionalism of the aides to doctors, and the individual attention provided by management and staff, which is seen as exceeding past experiences at other rehabs.
• One review specifically mentions the excellent aerobics program and the dedication of the cardiopulmonary director and staff, highlighting the caring and knowledgeable approach to senior fitness.

In summary, while there are numerous accounts of positive experiences and commendations for the staff and programs at the facility, there are also significant concerns about patient care, cleanliness, and overall management that potential residents and their families should consider.