Everlasting Services At Ahwatukee

Positive Aspects:

• Great overall atmosphere with nice décor and cleanliness.
• Staff members are friendly and personable, making residents feel welcomed.
• Facilities are described as beautiful, clean, and comfortable, with a good atmosphere for residents.
• Communities are accommodating, quickly integrating new residents and offering a variety of activities.
• Some facilities have been praised for exceptional cleanliness and great accommodations.
• Staff work to ensure residents can remain together despite different care needs.
• Communities offer a range of care levels and regularly evaluate residents to adjust care as needed.
• Food quality is highlighted as excellent, with menus that change daily.
• Some facilities are noted for their helpfulness, informative staff, and impressive food options.

Negative Aspects:

• Some reviews mention feeling misled by staff, wishing for more upfront communication.
• Concerns about medication management and overall care quality in some cases.
• Experience with memory care was questioned in terms of staff expertise.
• Confusion over pricing and occupancy rates, with inconsistencies reported.
• Security concerns were raised due to reported robberies within the community.
• Challenges with communication, particularly regarding lease cancellations and setting up video chats.

Mixed Experiences:

• While some residents initially loved the community, changes in mood or satisfaction levels were noted over time.
• Virtual and in-person tours provided positive first impressions, though not all chose these communities as their final choice.
• Some families experienced great care for their loved ones, while others faced difficulties, especially during the COVID-19 pandemic.