Evergreen Village at Fort Wayne

Positive Reviews:

• Evergreen Village is praised for providing affordable housing with amenities for seniors, featuring a great staff and friendly, talented residents.
• Many reviewers highlight the beautiful community, great food, and the variety of activities available, making it a wonderful place to live and work.
• The staff, including the executive director and admissions personnel, are commended for their care, compassion, and helpfulness.
• The facility is described as clean, with easy access and handicap parking, and the community is noted for its uplifting atmosphere.

Negative Reviews:

• Some reviews express concerns over medication management, delayed response times to resident calls, and lack of communication with families regarding residents' health issues.
• There are complaints about the staff being rude, unprofessional, and not providing the expected level of care and assistance.
• Concerns are raised about the facility not having memory care, with some residents' needs, such as medication management and dietary preferences, not being adequately met.
• Issues with staff shortages are mentioned, affecting the quality of care and service provided to residents.

Mixed Feedback:

• While many reviews praise the staff and facilities, others highlight significant areas of concern, particularly regarding resident care and staff professionalism.
• The community is generally well-regarded for its amenities and activities, but there are calls for improvement in communication and healthcare management.