Evergreen Senior Living

Positive Reviews:

• Many residents and their families are highly satisfied with Evergreen Senior Living, praising the attentive and caring staff, great food, and the variety of fun activities available.
• The facility is described as clean, bright, and comfortable, making residents feel at home.
• Independent living cottages and assisted living facilities receive special mention for their niceness and the sense of community they foster.
• Staff members, including those named in the reviews, are commended for their professionalism, kindness, and dedication to the residents' well-being.
• The transition process into the facility, even during challenging times such as the pandemic, is described as smooth and well-handled by the staff.

Negative Reviews:

• Concerns are raised about the emergency/fire evacuation procedures, with one reviewer noting a lack of progress in training for staff and residents.
• Some reviewers express dissatisfaction with the treatment of residents by staff, describing it as poor or even negligent in one case related to medication management and billing issues.
• There are isolated complaints about the facility's management and a call for better oversight.

Overall Sentiment:

The majority of reviews for Evergreen Senior Living are overwhelmingly positive, with many families expressing gratitude for the care and support their loved ones receive. While there are a few concerns and negative experiences mentioned, the general consensus is that Evergreen provides a welcoming, safe, and engaging environment for seniors.