Evergreen House Health Center

Evergreen has received a variety of reviews from residents, their families, and staff members. Many highlight the compassionate, attentive, and caring nature of the staff, describing them as "Guardian Angels" and praising their dedication to the well-being of residents. The facility is commended for its clean environment, excellent care, and the ability to maintain high standards even during challenging times such as COVID-19 restrictions. Families appreciate the constant communication and the use of technology to facilitate interaction with their loved ones.

Several reviews come from new employees who express excitement and satisfaction with their orientation process, describing it as welcoming and informative. This positive work environment seems to translate into high-quality care for residents.

However, not all feedback is positive. Some reviews mention issues with staff responsiveness, billing, and the quality of food. One review specifically points out a lack of timely medical attention and a feeling of emotional drain during their stay. Another mentions unfriendly nurses at the nurse station, suggesting an area for improvement in staff demeanor.

Despite these criticisms, many reviews recommend Evergreen for both short-term rehab and long-term care, citing the staff's professionalism, the facility's cleanliness, and the overall positive experiences of residents and their families. Activities and rehabilitation services are also highlighted as strengths of the facility, contributing to a supportive and engaging environment for recovery and care.

In summary, Evergreen is largely seen as a reputable facility that provides quality care and a supportive environment for its residents, though there is room for improvement in certain areas.