📞 Call for pricing and availability: (800) 780-8101
Evergreen Health And Rehabilitation Center
19933 West Thirteen Mile Road, Southfield, MI 48076
For Pricing & Availability
(800) 780-8101To Reach a Resident
(248) 203-9000Estimated Pricing
Price Comparison
Evergreen Health And Rehabilitation Center Description
Evergreen Health And Rehabilitation Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Beverly Hills, Michigan. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.7 out of 10 making it the 13th highest rated community in the city out of 15 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Southfield
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Southfield
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Southfield
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Evergreen Health & Rehabilitation Center present a mixed picture of the facility's performance and quality of care. Some reviewers appreciate the kindness and professionalism of the staff, including receptionists, social workers, and therapists, highlighting the positive impact on their or their loved one's stay. Suggestions for improvement include limiting visitor hours due to the pandemic, ensuring better laundry management, and maintaining cleanliness in therapy areas.
However, numerous reviews express significant concerns about the facility, including understaffing, poor hygiene, inadequate patient care, and lack of communication. Reports of patients experiencing long waits for assistance, receiving insufficient showers, and suffering from mismanagement of medication and personal belongings are common. The quality of food and the handling of personal and sensitive information have also been criticized.
While some families report satisfactory rehabilitation services and a few staff members going above and beyond, the overall sentiment suggests a need for substantial improvements in care, staffing, and facility management. Negative experiences have led some to regret choosing Evergreen for their loved ones, with reports of patients leaving in worse condition than upon arrival.
It's clear from the reviews that while there are glimpses of good care and dedicated staff, Evergreen Health & Rehabilitation Center faces significant challenges that need to be addressed to ensure the well-being and satisfaction of its patients and their families.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Nov. 7, 1997
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 172
Total current residents: 159
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 71
Number of payment denials: 0
Number of fines: 5
Total cost of fines: $66945
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-25 | 2022-07-06 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-02-24 | 2021-05-03 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-02-24 | 2021-03-30 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-02-24 | 2021-03-30 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-02-24 | 2021-03-30 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-02-24 | 2021-03-30 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-02-24 | 2021-03-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2021-02-24 | 2021-03-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-02-24 | 2021-03-30 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-02 | 2023-02-28 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2023-02-02 | 2023-02-28 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-02-02 | 2023-02-28 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-02 | 2023-02-28 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-02-02 | 2023-02-28 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2023-02-02 | 2023-02-28 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-06-29 | 2023-07-28 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-06-29 | 2023-07-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-06-29 | 2023-07-28 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2023-06-29 | 2023-07-28 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-06-29 | 2023-07-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-06-29 | 2023-07-28 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-06-29 | 2023-07-28 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2023-06-29 | 2023-07-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-06-29 | 2023-07-28 | G | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-06-29 | 2023-07-28 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-06-29 | 2023-07-28 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2023-06-29 | 2023-07-28 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2023-06-29 | 2023-07-28 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-06-29 | 2023-07-28 | D | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| 2023-06-29 | 2023-07-28 | E | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| 2023-06-29 | 2023-07-28 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-06-29 | 2023-07-28 | D | Administration Deficiencies | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. |
| 2023-06-29 | 2023-07-28 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-03-09 | 2022-03-30 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2022-03-09 | 2022-03-30 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-03-09 | 2022-03-30 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-03-09 | 2022-03-30 | F | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2021-11-23 | 2021-12-20 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-11-23 | 2021-12-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-09-08 | 2021-10-01 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-05-26 | 2022-07-06 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-05-26 | 2022-07-06 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-05-26 | 2022-07-06 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-05-26 | 2022-07-06 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-05-26 | 2022-07-06 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2022-05-26 | 2022-07-06 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-05-26 | 2022-07-06 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-05-26 | 2022-07-06 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-05-26 | 2022-07-06 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-05-26 | 2022-07-06 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-05-26 | 2022-07-06 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-05-26 | 2022-07-06 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-05-26 | 2022-07-06 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-05-26 | 2022-07-06 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-05-26 | 2022-07-06 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-26 | 2022-07-06 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-05-26 | 2022-07-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-05-18 | 2021-06-04 | D | Resident Rights Deficiencies | Prepare residents for a safe transfer or discharge from the nursing home. |
| 2021-05-18 | 2021-06-04 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-05-18 | 2021-06-04 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2020-11-02 | 2020-11-25 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-11-02 | 2020-11-25 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2020-11-02 | 2020-11-25 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-11-02 | 2020-11-25 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-08-20 | 2020-09-12 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-08-20 | 2020-09-12 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2020-08-20 | 2020-09-12 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2021-02-26 | 2021-03-30 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-02-26 | 2021-03-30 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-02-26 | 2021-03-30 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-02-26 | 2021-03-30 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-02-26 | 2021-03-30 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-02-26 | 2021-03-30 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-02-26 | 2021-03-30 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-02-26 | 2021-03-30 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-02-26 | 2021-03-30 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-02-26 | 2021-03-30 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| 2021-02-26 | 2021-03-30 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-02-26 | 2021-03-30 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-02-26 | 2021-03-30 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-02-26 | 2021-03-30 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-02-26 | 2021-03-30 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-22 | $9,527 |
| 2020-08-20 | $15,925 |
| 2020-11-02 | $25,662 |
| 2021-07-12 | $650 |
| 2021-07-12 | $655 |
| 2022-03-09 | $33,005 |
| 2022-03-09 | $21,453 |
| 2022-05-26 | $3,250 |
What is in the Neighborhood
- The closest city is Beverly Hills which is 1.1 miles away and has a population of 10,267 (small town).
- The average income is $63,159, which is average compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 27
- Average Temperature: 52.4
- Day Breakdown: The area gets 151 days of rain, 47 days of snow and 166 days of sun
- Precipitation: 1.8 inches a year
- The median age is 41.6 years old, very high compared to other cities.
- 5.51% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 5.48% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 1% Asian, 71% Black or African-American, 0% Hispanic or Latino, and 24% White.
- The crime rate is 6.15 per 100 people which is high compared to other cities.
- Violent Crime: 1.95 incidents per 100 people
- Property Crime: 3.29 incidents per 100 people
- Drug-Related Crime: 0.04 incidents per 100 people
- The average life expectancy in zip code is 78.96 years old, which is high compared to other zip codes.
- Air Quality: Good Days 119.0, Moderate Days 22.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Market Fresh
0.9 miles awayKroger
1.0 miles awayPlum Market
2.3 miles awayMeijer
2.3 miles awayPapa Joe's
2.5 miles awayNone Found
Bus Stations
13 Mile / Evergreen (EB)
0.1 miles away13 Mile / Evergreen (WB)
0.1 miles away13 Mile / Embassy (EB)
0.2 miles away13 Mile / Embassy (WB)
0.3 miles away13 Mile / Eldridge (EB)
0.4 miles awayBanks
Citizens Bank
1.0 miles awayComerica
1.2 miles awayTCF Bank
1.4 miles awayChase
2.1 miles awaycomerca bank
2.2 miles awayHospitals
Beaumont Hospital - Royal Oak
2.3 miles awayStraith Hospital for Special Surgery
3.6 miles awayAscension Providence Hospital, Southfield Campus
4.3 miles awayOakland Regional Hospital
4.4 miles awayDMC Northwest Women’s Care
5.1 miles awayPharmacies
CVS Pharmacy
1.0 miles awayWalgreens
2.1 miles awayRite Aid
2.3 miles awayCVS
2.5 miles awayMedcart Pharmacy
3.8 miles awayDentists
Sharon Stewart PC
1.1 miles awayAspen Dental
2.8 miles awayDiPilla Robert, DDS
2.8 miles awayJohn M Sushko DDS PC
2.8 miles awayFortson Dentistry
3.4 miles awayParks
Douglas Evans Nature Preserve
0.5 miles awayBeverly Park
0.6 miles awayJohn R Miller Park
0.8 miles awayRiverside Park
0.8 miles awayInglenook Park
1.0 miles awayPlaces of Worship
Trinity Deliverance Church
15.7 miles awayMariner's Church
16.4 miles awaySandwich First Baptist Church
17.5 miles awayShopping
Somerset Collection South
4.2 miles awaySomerset Collection North
4.3 miles awayGateway Shopping Center
6.2 miles awayOld Orchard Shopping Center
6.2 miles awayOrchard Mall
6.3 miles awayCulture
Birmingham Bloomfield Art Center
1.2 miles awayArts & Activities Center
2.2 miles awayArt & Design Center / Campus Safety
2.6 miles awaySt Dunstans
3.6 miles awayGreek Ampitheater
3.6 miles awayRestaurants
Beverly Hills Grill
1.0 miles awayNational Coney Island
1.0 miles awayRed Olive Family Restaurants
1.3 miles awayHellenic Restaurant
1.8 miles awayEDO Ramen Sushi Poke
2.0 miles awayGet exact pricing & check availability
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