Evergreen Health And Rehab

Evergreen has received a mix of reviews from residents' families and professionals who have interacted with the facility. Many praise the staff's dedication, especially during the challenging times brought on by the COVID-19 pandemic. Efforts to keep residents safe through regular testing, vaccinations, and maintaining communication through Zoom chats have been highlighted positively. The activities staff is commended for their engagement with residents, and the facility's upkeep and renovations are noted as exemplary.

Some families have expressed satisfaction with the care provided, noting improvements in their loved ones' health and well-being. The professional and caring nature of the staff, along with the facility's beautiful grounds and location, are frequently mentioned. Employees and contractors describe a positive working environment and commend the facility for its COVID-19 safety protocols.

However, there are serious concerns raised by some reviewers regarding the quality of care and management. Complaints include neglect, poor communication with families, inadequate staffing, and unprofessional behavior by some staff members. These negative experiences have led to calls for the facility to improve its standards of care and for families to consider other options for their loved ones.

Overall, while Evergreen has been praised for its efforts in certain areas, particularly in response to the pandemic and its engagement with residents, there are significant areas of concern that need to be addressed to ensure the well-being and safety of all residents.