Evergreen Estates Retirement Community

Evergreen Estates has received a mix of reviews from residents and their families. Many have praised the facility for its cleanliness, the size and comfort of the rooms, and the variety of activities and excursions available. The staff has been described as amazing, helpful, and caring, with specific commendations for their professionalism and the personal attention they provide to residents. The quality of meals and the facility's ability to create a family-like atmosphere have also been highlighted positively.

However, there have been some concerns raised. One review mentioned a significant issue regarding promises made about financial arrangements and care levels that were later not honored, leading to distress for the family involved. Another review criticized the clinical staff for incompetence, including medication errors and unauthorized diagnoses. Additionally, there have been reports of a decline in the quality of care and trustworthiness of the staff following changes in management, with allegations of staff misconduct and unresponsiveness from the administration.

Despite these concerns, many families have expressed satisfaction with the care provided to their loved ones, noting improvements in their quality of life, the welcoming and warm environment, and the facility's responsiveness to changing needs. The presence of pets, the beauty of the landscaping, and the overall sense of community have been particularly appreciated.

In summary, while Evergreen Estates has been lauded for its facilities, staff, and care, there are notable exceptions that potential residents and their families should consider. The experiences shared range from exceptional care and support to significant issues with management and clinical services.