Epworth Healthcare And Rehabilitation Center

Reviews of the senior living facility show a mix of experiences, with many noting significant improvements over time. Initially, concerns were raised about the availability of staff and the quality of food, but recent feedback highlights friendly and helpful staff, and a cleaner, more welcoming environment. Despite these improvements, some meals are still criticized, and there are calls for further enhancements in food quality.

A new administrator has been credited with positive changes, transforming the facility into a place that is now recommended by some reviewers. The tranquility of the location and the cleanliness of the facility have been praised, alongside the professionalism and friendliness of the staff. However, there are still reports of issues such as understaffing leading to inadequate attention for residents, and serious allegations of neglect and unprofessional behavior have been made.

Visitors and family members of residents have noted the facility's cleanliness and the staff's attentiveness and knowledge. Positive changes under new ownership have been acknowledged, and the staff's care for residents is frequently mentioned as a highlight. Some reviews, however, mention negative experiences with staff attitudes and policies, suggesting room for improvement in certain areas.

Overall, while there are areas of concern that need addressing, many reviewers express satisfaction with the care provided to their loved ones, citing improvements in the facility's management and the dedication of its staff.