Envoy Of Woodbridge

Reviews for Envoy of Woodbridge show a mix of experiences, ranging from highly positive to deeply negative. Some reviewers note significant improvements under new management, mentioning renovations and a more caring, responsive staff. Positive comments highlight the dedication of the management team, the welcoming nature of the staff, and improvements in the facility's quality of care, including a 5-star Quality Measures rating and a high rank in the HQI network.

Employees, both current and former, express satisfaction with their work environment, citing a family-like atmosphere among the staff and a genuine care for residents. They appreciate the management's efforts to make the facility more appealing and the positive changes that have been made.

However, several reviews paint a grim picture of the facility's past and, in some cases, its present. Complaints include neglect, poor hygiene, unresponsive staff, and inadequate care. Some reviewers describe the facility as dirty, with a bad smell, and mention issues with resident care, such as delayed medication administration and lack of attention to basic needs. Concerns about safety and the well-being of residents are also raised, with stories of family members finding the facility lacking in several areas.

One review contains a personal grievance unrelated to the care provided at the facility, highlighting an issue with staff behavior that impacted their family personally.

Overall, while some see Envoy of Woodbridge as a facility on the rise under new management, others urge caution based on past experiences and ongoing concerns. The disparity in reviews suggests that experiences can vary significantly, and potential clients might consider visiting and assessing the facility themselves.