Envoy Of Alexandria

Reviews of Envoy of Alexandria Rehabilitation Center and Alexandria Health and Rehab show a mix of experiences. Many residents and their families have praised the facilities for their skilled nurses, technicians, occupational and physical therapists, social workers, and activity coordinators. They highlight the professionalism, attentiveness, and friendliness of the staff, as well as the effectiveness of the therapy services provided. The facilities are described as nice places to live, with good views, free cable television, and a variety of activities. Some reviews specifically commend the facilities for their cleanliness, location, and the quality of care provided, mentioning that staff members were very helpful and instrumental in facilitating physical therapy and recovery.

However, there are also several negative experiences reported. Concerns include instances of unprofessional and uncaring behavior by some staff members, with one resident reporting mistreatment and a lack of safety and cleanliness in the facility. Complaints about the facility being understaffed, with difficulties in accessing doctors during emergencies, were also mentioned. Some reviews express dissatisfaction with the level of customer service, lack of professionalism, and accountability, and report that their loved ones' health declined while under care. Concerns about the facility taking advantage of insurance without valid cause and issues with discharging residents for in-home care were also raised.

Overall, while there are many positive testimonials about the care and environment at Envoy of Alexandria Rehabilitation Center and Alexandria Health and Rehab, there are also significant concerns that potential residents and their families should consider. The experiences shared range from highly recommending the facilities for their caring and professional staff to advising against placing loved ones there due to negative experiences.