📞 Call for pricing and availability: (800) 780-8101

Encore Healthcare And Rehabilitation

1820 W. Moline St, Malvern, AR 72104

Assisted Living Nursing Home Skilled Nursing
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(501) 337-9581

Estimated Pricing

Studio
Estimated $3,278

Price Comparison

  • Average City Price: $3,279
  • Average State Price: $3,617
  • Average National Price: $3,754


  • Encore Healthcare And Rehabilitation Description

    Encore Healthcare And Rehabilitation is a large 95 bed community that offers assisted living, nursing care and skilled nursing and is located in the town of Malvern, Arkansas. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 8.5 out of 10 making it the 3rd highest rated community in the city out of 4 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Malvern

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Malvern

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Malvern


    Community Reviews

    8.8
    Encore Healthcare And Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 36 reviews across the web

    Ranking

  • Ranking in City: 2 out of 4 communities in Malvern
  • Ranking in State: 95 out of 344 communities in AR
  • Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Feedback:

    • Many families express deep gratitude for the exceptional care and love shown to their loved ones, highlighting the staff's dedication and passion.
    • Special events like Thanksgiving festivities are greatly appreciated, adding joy and a sense of community.
    • The facility is praised for its effective communication, especially during challenging times like the pandemic, ensuring families stay connected with their loved ones.
    • Employees find the work environment supportive and teamwork-oriented, making it a great place to work.
    • The quality of patient care is described as first-class, with every member of the staff showing high levels of courtesy, attentiveness, and professionalism.

    Negative Feedback:

    • Some reviews express dissatisfaction, mentioning a lack of compassion and respect towards clients and their families.
    • There are concerns about the safety and well-being of residents, including an incident where a resident fell and broke a hip without proper notification or documentation.
    • Issues with personal belongings being lost, with one case mentioning that all of a resident's clothes were lost during their stay.

    Mixed Impressions:

    • While many reviews are overwhelmingly positive, praising the care and environment, a few reviews highlight serious concerns that suggest areas for improvement.
    • The facility is encouraged to address these concerns to ensure the highest standard of care and respect for all residents and their families.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Post-hospital and post-surgical care

    Long-term custodial care

    Individualized care plans

    Assistance with activities of daily living

    Skilled nursing services

    Hip surgery


    Services

    Laundry

    Personal care

    Personalized care

    Strength training

    Patient education

    Ambulation


    Activities

    Birthday celebrations

    Concerts

    Spa

    Therapy services

    Beauty salon

    Therapy gym


    Community Amenities

    1,800 sq. ft. Therapy Gym

    Beauty Salon

    Dedicated Activity Center

    Multiple Relaxing Day Areas & Private Nooks

    Transportation Services


    Room Amenities

    Rooms for rehab residents

    Full bath


    Dining

    Therapeutic and special diets

    Restaurant-style Dining & Service

    Dining experience

    Private dining


    Transportation

    Transportation services


    Pet

    Pet therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 3
    Staffing rating: 1
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Nov. 16, 2003
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 95
    Total current residents: 81
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $3900


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-24 2022-09-16 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-06-09 2021-06-30 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2021-06-09 2021-06-30 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-25 2022-09-16 E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-08-25 2022-09-16 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-08-25 2022-09-16 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-08-25 2022-09-16 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-08-25 2022-09-16 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-06-11 2021-06-30 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-06-11 2021-06-30 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2021-06-11 2021-06-30 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2021-06-11 2021-06-30 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-06-11 2021-06-30 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-06-11 2021-06-30 E Quality of Life and Care Deficiencies Provide appropriate foot care.
    2021-06-11 2021-06-30 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-06-11 2021-06-30 E Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-06-11 2021-06-30 E Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-06-11 2021-06-30 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-06-11 2021-06-30 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-06-11 2021-06-11 B Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2021-06-11 2021-06-30 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-06-11 2021-06-30 E Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2021-06-11 2021-06-30 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-01-17 2020-02-14 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2020-01-17 2020-01-17 B Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2020-01-17 2020-02-14 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2020-01-17 2020-02-14 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2020-01-17 2020-01-17 B Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2020-01-17 2020-02-14 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2020-01-17 2020-02-14 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2020-01-17 2020-02-14 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Fines

    Fine Date Fine Amount
    2021-06-11 $3,250
    2021-06-21 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is Malvern which is 1.6 miles away and has a population of 10,928 (small town).
    • The average income is $48,985, which is low compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 44
      • Average Temperature: 65.3
      • Day Breakdown: The area gets 171 days of rain, 2 days of snow and 190 days of sun
      • Precipitation: 2.8 inches a year

    Health and Safety Overview
    • The crime rate is 8.56 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.66 incidents per 100 people
      • Property Crime: 5.62 incidents per 100 people
      • Drug-Related Crime: 0.59 incidents per 100 people
    • The average life expectancy in zip code is 73.41 years old, which is very low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.9 miles away
    Walmart Neighborhood Market
    14.3 miles away
    Kroger
    14.4 miles away
    Sam's Club
    14.8 miles away
    Brookshire's
    22.7 miles away

    Transportation

    Malvern
    1.4 miles away
    Arkadelphia
    22.0 miles away

    None Found

    Banks

    Summit Bank
    0.5 miles away
    Malvern National Bank
    0.9 miles away
    Bank of the Ozarks
    14.2 miles away
    First National Bank
    14.4 miles away
    Arvest Bank
    15.1 miles away

    Hospitals

    Baptist Health Medical Center-Hot Spring County
    3.0 miles away
    National Park Medical Center
    13.6 miles away
    CHI St. Vincent Hot Springs
    14.5 miles away
    CHI St. Vincent Hot Springs Rehabilitation Hospital
    15.0 miles away
    Levi Hospital
    15.7 miles away

    Pharmacies

    Walgreens
    18.8 miles away
    Brookshire's Pharmacy
    22.7 miles away
    USA Drug
    24.5 miles away

    Dentists

    Westrock Orthodontist
    23.2 miles away
    Leap Kids Dental
    23.2 miles away

    Parks

    Malvern
    0.5 miles away
    Centennial Park
    1.5 miles away
    Lake Catherine State Park
    4.6 miles away
    Garland County
    11.1 miles away
    Hot Springs
    11.4 miles away

    None Found

    Shopping

    Hot Springs Mall
    14.7 miles away

    Culture

    Timberwood Ampitheater
    14.2 miles away

    Restaurants

    Pizza Hut
    0.6 miles away
    Waffle House
    1.1 miles away
    On The Border
    14.1 miles away
    Outback Steakhouse
    14.1 miles away
    Bleu Monkey Grill
    14.5 miles away

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    Google map of Encore Healthcare And Rehabilitation

    Licensing

    This community is licensed by the state of AR. It is a large-sized community with 95 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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