Encore At Avalon Park

The reviews for Encore at Avalon Park are overwhelmingly positive, with many highlighting the exceptional care, friendly and attentive staff, and the variety of activities available for residents. Families have expressed gratitude for the peace of mind provided by the caring environment, especially for those in memory care. The facility is praised for its beautiful maintenance, engaging activities, and strong community involvement. The staff's efforts during the pandemic to keep residents safe were particularly appreciated.

Several reviews mention specific instances where the staff went above and beyond to accommodate residents and their families, including facilitating video chats and providing daily updates when visits were not possible. The community's location in Downtown Avalon Park is noted for its convenience and the added benefit of nearby amenities.

However, there are a few negative reviews mentioning concerns about resident care and management practices. One review specifically criticizes the facility for appearing more luxurious than it actually is, and another mentions a serious incident where a resident was lost for several hours.

Despite these few negative comments, the majority of reviews express deep gratitude towards the staff and management for their dedication and care. Many families have shared stories of significant improvements in their loved ones' health and well-being since moving to Encore. The community's commitment to creating a homelike atmosphere and providing high-quality care, even to those on Medicaid, is consistently praised.

In summary, Encore at Avalon Park is highly recommended by many for its excellent care, supportive community, and engaging environment, making it a cherished home for many residents and their families.