📞 Call for pricing and availability: (800) 780-8101
Encore
11150 Resort Road, Ellicott City, MD 21042
For Pricing & Availability
(800) 780-8101To Reach a Resident
(410) 461-7070Estimated Pricing
Price Comparison
Encore Description
Encore is a very large 110 bed community that offers assisted living, nursing care, hospice, respite care, skilled nursing and rehabilitation and is about 5.3 miles outside Columbia, Maryland and is part of the Lorien Health Services network of communities. Residents who live at the facility are able to choose from a range of studio and one-bedroom room layouts.
The community has an average rating of 8.6 out of 10 making it the 10th highest rated community in the city out of 14 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Ellicott City
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Ellicott City
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Ellicott City
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the Encore facility present a mixed picture, with some expressing significant dissatisfaction, particularly with the rehab unit, while others praise the facility for its cleanliness, caring staff, and effective therapy services.
- Several reviewers criticized the rehab unit for inadequate medical attention, poor communication, and insufficient physical therapy sessions. One reviewer mentioned a negative experience where their loved one received minimal progress in rehabilitation and encountered additional medical issues during their stay.
- Complaints about the facility also included issues with noise from roommates, unsatisfactory food, and challenges in reaching staff or getting updates on loved ones' care, especially for patients who cannot advocate for themselves.
- On the positive side, many reviewers highlighted the cleanliness of the facility and the friendliness of the staff. Specific staff members were mentioned for going above and beyond in their roles, providing exceptional service and making residents feel like family.
- Positive experiences also included excellent therapy services, with some residents making significant progress in rehabilitation. The facility was described as a "home away from home" and praised for creating a supportive and encouraging environment for recovery.
- One reviewer, who experienced both the subacute rehab and assisted living sides of the facility, described their stay as a "tremendous experience" medically and personally, attributing their rapid recovery to the skilled nursing staff and therapists.
In summary, while some reviews raise concerns about specific aspects of care and communication, others commend the facility for its dedicated staff, cleanliness, and effective rehabilitation services. Prospective residents and their families are encouraged to consider these varied experiences and conduct thorough research before making a decision.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: June 2, 2010
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 91
Total current residents: 72
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3250
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-11-30 | 2022-05-02 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-11-30 | 2022-05-02 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-10-10 | 2018-10-12 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-10-10 | 2018-10-12 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2017-06-01 | 2017-06-22 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2017-06-01 | 2017-06-22 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2017-06-01 | 2017-06-22 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-11-24 | 2022-05-02 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-11-24 | 2022-05-02 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2021-11-24 | 2022-05-02 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-11-24 | 2022-05-02 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-11-24 | 2022-05-02 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-11-24 | 2022-05-02 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-11-24 | 2022-05-02 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-11-24 | 2022-05-02 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-11-24 | 2022-05-02 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-11-24 | 2022-05-02 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2021-11-24 | 2022-05-02 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2021-11-24 | 2022-05-02 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| 2021-11-24 | 2022-05-02 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-11-24 | 2022-05-02 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-11-24 | 2022-05-02 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-11-24 | 2022-05-02 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-11-24 | 2022-05-02 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-11-24 | 2022-05-02 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-11-24 | 2022-05-02 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-11-24 | 2022-05-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2021-11-24 | 2022-05-02 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-10-04 | 2018-11-20 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-10-04 | 2018-11-20 | B | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-12-04 | nan | C | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2020-11-17 | 2020-12-31 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2017-06-09 | 2017-07-12 | G | Quality of Life and Care Deficiencies | Provide necessary care and services to maintain or improve the highest well being of each resident . |
| 2017-06-09 | 2017-07-12 | D | Pharmacy Service Deficiencies | Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. |
| 2017-06-09 | 2017-07-12 | D | Nursing and Physician Services Deficiencies | Give or get emergency care by a doctor 24 hours a day. |
| 2017-06-09 | 2017-07-12 | D | Administration Deficiencies | Keep accurate, complete and organized clinical records on each resident that meet professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-11-24 | $3,250 |
What is in the Neighborhood
- The closest city is Columbia which is 5.3 miles away and has a population of 99,615 (large town).
- The average income is $165,135, which is very high compared to other zip codes.
- Weather
- High Temperature: 82
- Low Temperature: 35
- Average Temperature: 58.8
- Day Breakdown: The area gets 156 days of rain, 20 days of snow and 187 days of sun
- Precipitation: 2.5 inches a year
- The median age is 42.4 years old, very high compared to other cities.
- 5.44% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 24.79% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 30% Asian, 8% Black or African-American, 2% Hispanic or Latino, and 58% White.
- The average life expectancy in zip code is 81.71 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 171.0, Moderate Days 11.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Harris Teeter
0.2 miles awayWeis
0.6 miles awaySafeway
2.7 miles awayGiant Food
3.9 miles awayCaspian Supermarket
4.1 miles awayNone Found
Bus Stations
Lotte Plaza US 40 & US 29
4.7 miles awayBaltimore National Pike & Rogers Avenue Far-side Westbound
4.9 miles awayBaltimore National Pike & Rogers Avenue Far-side Eastbound
4.9 miles awayBaltimore National Pike & Normandy Shopping Center Westbound
5.1 miles awayBaltimore National Pike & Normandy Woods Drive Far-side
5.1 miles awayBanks
Bank of America
0.1 miles awayHoward Bank
2.5 miles awayM&T Bank
2.6 miles awayEastern Savings
2.7 miles awayState Employees Credit Union
2.7 miles awayHospitals
Springfield Hospital Center
5.8 miles awayHoward County General Hospital
5.9 miles awaySheppard Pratt at Ellicott City
6.2 miles awayNorthwest Hospital
7.2 miles awaySpring Grove Hospital Center
9.6 miles awayPharmacies
CVS Pharmacy
2.5 miles awayWalgreens
2.6 miles awayEllicott City Pharmacy
3.9 miles awayRite Aid
4.9 miles awayCrossroads Pharmacy
5.3 miles awayDentists
Revive Dental
0.5 miles awayDr Mazzella
0.7 miles awayEllicott City Smiles
2.5 miles awayBaltimore Orthodontic Group
2.7 miles awayHoward County Family Dentistry
3.0 miles awayParks
Woodstock Park
1.4 miles awayHoward County Conservancy at Mt. Pleasant
1.4 miles awayCommunity Garden
1.5 miles awayPatapsco Valley State Park Sykesville/Henryton Area
1.6 miles awayDavid W Force Park
1.6 miles awayPlaces of Worship
St. John's Church
15.1 miles awayShopping
The Mall in Columbia
6.2 miles awaySecurity Square Mall
7.9 miles awayMondawmin Mall
13.0 miles awayArundel Mills Mall
13.4 miles awayThe Rotunda
14.6 miles awayCulture
Howard County Center for the Arts
5.0 miles awayChrysalis
6.6 miles awayMerriweather Post Pavilion
6.6 miles awayClarence A. Burck Center for the Performing Arts
9.1 miles awayThomas-Rice Auditorium
9.7 miles awayRestaurants
Asian Court
0.2 miles awayGrille620
0.2 miles awayFacci
0.2 miles awaymad chef kitchen & bar
0.2 miles awayMimi's Kabob
0.3 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of MD. It is a large-sized community with 110 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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