Encompass Health Rehabilitation Hospital of Harmarville

Reviews of the rehabilitation facility present a mixed picture, highlighting both commendable and concerning aspects of care and management:

• Several reviewers praised the rehabilitation staff, including physical therapists, occupational therapists, and speech therapists, for their exceptional care and effectiveness in aiding recovery.
• Positive experiences were also noted regarding the nursing staff and overall patient care, with specific mentions of kindness, professionalism, and the quality of the food provided.
• However, significant concerns were raised about administrative and social work interactions, particularly regarding communication with insurance companies and the handling of patient discharge processes.
• There were alarming reports of medical oversights and negligence, including a failure to prevent or adequately respond to hospital-acquired infections, improper patient handling leading to falls, and dehydration issues.
• Some reviewers expressed dissatisfaction with the facility's response to complaints and concerns, noting a lack of acknowledgment or action taken to address reported problems.
• One review highlighted an unprofessional interaction with a social worker regarding home care services, suggesting issues with coordination and communication.
• Despite these criticisms, many reviewers recommended the facility for its rehabilitation services, citing personal or family member improvements and the overall positive impact on their recovery journey.

In summary, while many aspects of care and staff performance were highly praised, significant issues related to administrative practices, patient safety, and communication warrant attention and improvement.