Emerald Ridge Assisted Living

Residents and visitors have shared mixed reviews about their experiences at senior living communities, highlighting various aspects of life in these facilities.

• Some residents describe their living environment as wonderful, citing the perfect size of the community that balances not being too large to get lost in, yet not too small to limit social interactions.
• Emerald Ridge of Neenah is praised for its fun and friendly atmosphere, with staff members described as always cheerful and helpful. The community is noted for offering a variety of activities and field trips.
• Many appreciate the sense of family among residents and staff, and the personalized care provided, especially in smaller facilities. The quality of food and the range of services, including housekeeping and assistance with daily activities, are also highlighted positively.
• However, some reviews express concerns over the level of care, particularly for residents with specific needs such as dementia. Complaints include inadequate cleaning, lack of meaningful engagement, and perceived prioritization of profit over care.
• Critiques also mention poor care, activities, and food quality in some instances, suggesting variability in resident experiences.
• On a positive note, facilities that offer spacious, recently renovated apartments with a range of services tailored to the evolving needs of residents receive commendation. The availability of amenities such as transportation, hairdressing services, and an activities director contribute to a homey and comfortable atmosphere.
• Short-term stays, even as brief as two weeks, have been met with attentive care, cleanliness, and efforts to personalize services to residents' preferences and needs.
• Some visitors and residents find certain communities too large for their liking, expressing concerns over navigability and the potential need for additional services to assist with mobility.
• Others appreciate the size, cleanliness, and maintenance of their community, along with the quality of food and the attentiveness of staff.
• One review of Villa Saint Clare in Neenah notes its openness and natural light, though it mentions the community might be too small for highly sociable individuals.

Overall, experiences vary widely, with many expressing satisfaction with the care and community atmosphere, while others raise concerns about specific aspects of care and facility management.