Embark At Niles

Positive Reviews:

• Residents express satisfaction with their decision to move in, highlighting the friendly and caring staff, clean facilities, and the sense of community.
• Many reviews praise the variety of daily activities, the quality of food, and the attentiveness of the staff to residents' needs.
• Families of residents appreciate the supportive and loving environment, noting that staff members often go above and beyond to ensure the well-being and comfort of their loved ones.
• Several reviews commend the management and staff for their handling of the COVID-19 crisis, implementing measures to keep residents safe and well-cared for.
• The community's ability to accommodate dietary needs and provide engaging social opportunities is frequently mentioned.

Negative Reviews:

• One review expresses concern over the lack of enforcement of mask mandates and social distancing during the pandemic, describing the experience as deplorable.

General Feedback:

• Embark at Niles is highly recommended by both residents and their families for its excellent staff, clean and well-maintained facilities, and the quality of life it offers to seniors.
• The community is praised for its welcoming atmosphere, with new residents quickly feeling at home and making friends.
• Special mention is made of the unique atrium that allows for social distancing while still participating in community activities, especially appreciated during the pandemic and colder months.