Embark At Lake Worth

Positive Reviews:

• Facility offers nice apartments, meals, and welcomes visitors.
• Some reviewers found the staff to be caring and attentive, creating a wonderful environment for residents.
• Several reviewers highlighted the cleanliness of the facility, the quality of the food, and the range of activities available.
• Positive experiences with staff responsiveness and helpfulness during tours and inquiries.
• One resident appreciated the family-like atmosphere and the caring nature of the staff compared to another facility.
• Long-term residents and those who recently moved in have praised the facility for its caring administration, staff, and consistent quality of food and activities.

Negative Reviews:

• Several reviewers reported a lack of communication and compassion from the facility, especially in emergency situations.
• Concerns about safety and emergency response systems not functioning properly, leading to dangerous situations for residents.
• Complaints about the facility's handling of medical emergencies and the subsequent lack of communication with family members.
• One reviewer described the organization as "shady" and criticized it for charging rent after a resident had passed away without resolving the issue or communicating effectively.

Mixed Reviews:

• While some reviews praise the staff and facility for their care and services, others strongly advise against trusting the facility with loved ones due to negative experiences.
• The facility has received both high praise for its environment and staff and severe criticism for its handling of emergencies and communication.