Elmwood Hills Healthcare Center

Elmwood Hills has received a mix of reviews from residents, their families, and staff. Many have praised the facility for its friendly and professional staff, particularly in the S1 unit, where the nursing and aide teams have been highlighted for their care and attentiveness. The rehab therapy services have been appreciated for easing patients' nerves and providing excellent care. Some reviews have noted the facility's cleanliness, the effort to accommodate special dietary needs, and the overall cheeriness and professionalism of the staff.

However, there have been significant concerns raised as well. Issues with communication, particularly regarding patient discharge and belongings, have been mentioned. Some reviews have criticized the weekend staff's adherence to rules and the overall staffing levels, suggesting that at times there are not enough health aides to provide adequate care. Concerns about the treatment of patients by some staff members, including disrespectful comments and potential mistreatment, have been raised. Additionally, the quality of the food and some operational aspects, like the check-in process, have been critiqued.

Despite these criticisms, there are positive remarks about the admissions process, the cleanliness of the facility, and the care provided by the staff. Some residents and their families have recommended Elmwood Hills based on their experiences, highlighting the compassionate and attentive care received. On the other hand, some reviews strongly advise against the facility, citing poor experiences with staff behavior, patient care, and facility management.

In summary, while Elmwood Hills has been lauded for its caring staff and clean environment, it also faces criticism over staffing levels, some staff behaviors, and operational issues. Prospective residents and their families may want to consider these mixed reviews when making decisions about care at Elmwood Hills.